【FBA】フルフィルメントセンターの稼働状況について/FAQ/【FBA】FAQ about Fulfillment Center operation

更新日期：2025-06-27 17:00　*根据实际情况随时更新。

各亚马逊运营中心(FC)里FBA商品入库作业现状如下。

入库作业发生延迟的FC：亚马逊海老名中幸町(XJE1), 亚马逊厚木(XJE2), 亚马逊上尾堤崎(TPB2), 亚马逊青梅新町(TPB5), 亚马逊户田(TPB9), 亚马逊印西(TPX2)

入库作业延迟状况相关FAQ：

Q.已经发送至上述以外的FC的商品会产生延迟吗？

A.不会。上述以外的FC并未产生延迟，您的商品将会正常进行入库作业。请一并参考下方的「我的商品多久能完成收货？」

Q.卖家能否选择与货单编号上不同的FC进行送货？

A.不行。非常抱歉，卖家无法选择送货FC。

Q.我的商品多久能完成收货？/ 物流配送状态已经显示配送完毕，但亚马逊系统上还没显示收货。

A.入库作业发生延迟的FC：我们将会按顺序进行收货作业，但无法承诺完成收货日期。

在延迟状况解决为止，您可以从 卖家中心>库存>管理亚马逊货件 打开需要确认的货件编号，在“货件活动”一栏中可以确认到该货件编号的收货进度

入库作业没有出现延迟的FC：从配送完毕到亚马逊完成收货预计需要8天*左右。当超过预计收货时间但未被收货，且卖家中心“管理亚马逊货件”的页面中该货件处于可调查的状态后，可以申请调查收货进度。

*该日期仅供参考，无法保证在该日期内一定能完成收货。

Q.卖家能否申请优先收货？

A.非常抱歉，卖家无法申请优先收货。按照既定计划进行入库作业有助于提高收货效率，敬请谅解。

Q.同一批寄出的商品中仅有部分商品完成收货，什么时候能够全部完成收货？

A.即使是同一批寄出的商品，根据商品不同，开箱作业的速度及库存管理方式将会出现差异，因此无法在同一时间完成收货。请等待至该货件处于可调查的状态后，申请调查收货进度。

Q.如何确认某个货件编号的收货进度？

A.按照 卖家中心>库存>管理亚马逊货件 打开需要确认的货件编号，在“货件活动”一栏中可以确认到该货件编号的收货进度。

事先在卖家中心登录过物流单号的货件，可通过“追踪货件”一栏确认物流运输状况。

【FBA】フルフィルメントセンターの稼働状況について/FAQ/【FBA】亚马逊运营中心相关内容/FAQ

Last update：2025-06-27 17:00　*We will update if there is a change.

The status of receiving FBA products at Amazon Fulfillment Center (FC) is as follows.

Delay in receipt of Inbound Shipments: Ebina Nakashinden TC(XJE1), Atsugi TC (XJE2), AgeoTsutsumisaki FC(TPB2) , Omeshinmachi FC(TPB5), Toda FC(TPB9), Inzai FC(TPX2)

FAQ related to delay in receipt of Inbound Shipments

Q. Is there a delay for the products that I have shipped to FC other than the above?

A. No, there is no delay for the FCs other than the above. Please check "how long do I have to wait for my products to be received" for more details.

Q. Can I change the FC (shipment destination) to ship my products to?

A. No, unfortunately you cannot select the shipment destination.

Q. How long do I have to wait for my products to be received? / Although the shipment status has been completed, my products have not been received at FC yet.

A. FC with delay on receiving process: We are working on it, but we cannot promise the date to receive your products at this moment.

Until the delay in receiving process is resolved, please check the status on Seller Central>Inventory>Manage FBA Shipments>Open the shipping plan and then click the "shipment events"

FC without delay: Please wait for 8 days from the day that the shipment status completed. After 8 days, if the receiving process does not start and once the status is investigable on Manage FBA Shipments page, please contact us.

*8 days mentioned above is just a guideline, and it does not mean that we can promise to complete the receiving process in 8 days.

Q. Can you prioritize to receive my shipment? Can you transfer it to FCs that has no delay?

A. No, we cannot provide special support for your shipment even if you contact technical support. We appreciate your understanding.

Q. Why are some items not received while others have been received already even though I shipped them all together?

A. Even if you send multiple items/POs at the same time, the receiving process sometimes splits.

Please wait till your shipment's status is investigable.

Q. How can I check my shipment status?

A. Please access to Seller Central and click 'Inventory', 'Manage FBA Shipment'. You can choose the shipment ID and click 'Shipment events' tab.

If you have entered the tracking number, you can see current status from 'Shipment events' tab.