Urgent issue - compliance related

読み取り専用
オーストラリア
ベルギー
ブラジル
カナダ
エジプト
フランス
ドイツ
インド
イタリア
日本
メキシコ
オランダ
ポーランド
サウジアラビア
シンガポール
スペイン
スウェーデン
トルコ
アラブ首長国連邦
イギリス
米国
米国
imgサインイン
国が変更されました
user profile
Seller_vXWatVogh4uiT

Urgent issue - compliance related

We listed a product which requires compliance test report and certificate under 1 category only, however amazon asked us to provide under 2 different categories. When appealed request ‘this requirement does not apply to my product’ , it got rejected. We have 2 more listings of same product just a different colour, but in those 2 listings amazon asked for compliance under 1 category only.

we also raised a case to help us resolve this problem but there has been no solution yet. Request you to please help us resolve this. @Manny_Amazon @Dawn_Amazon@Danny_Amazon@Michelle_Amazon

36件の閲覧
13件の返信
タグ:プロダクトコンプライアンス
00
返信
13件の返信
user profile
Seller_vXWatVogh4uiT

@Stevie_Amazonplease help

00
user profile
Seller_vXWatVogh4uiT

@Cooper_Amazonplease help

00
user profile
Seller_vXWatVogh4uiT

@Glenn_Amazonplease help us with this issue, thank you

00
user profile
Seller_vXWatVogh4uiT

@Maja_Amazon@Xander_Amazon please help us with this issue, thank you

00
user profile
Manny_Amazon

Hello @Seller_vXWatVogh4uiT,

Thanks for posting to the Forums. Please share your compliance case ID that is related to this, and I'll review to see what options exist for escalation.

Regards,

- Manny

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう