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Seller_xYfHXIBqQUkwo

how to contact support

Whenever I try to contact Amazon, I'm not getting an option instead an automated troubleshooting process gets launched. Is there a way to bypass this and directly contact the support team?

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Seller_xYfHXIBqQUkwo

how to contact support

Whenever I try to contact Amazon, I'm not getting an option instead an automated troubleshooting process gets launched. Is there a way to bypass this and directly contact the support team?

50
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Seller_AXC06kcsKI1qG

Step 1: https://sellercentral.amazon.com/help/center

Step 2: At the bottom click "My Issue Is Not Listed"

Step 3: IN the box to describe your issue

Step 4: Click one of the boxes, item related, fba related, account related, etc, etc

Step 5: you should be given an option to Contact an associate Via Email - Phone - Chat

100
user profile
Seller_ynT9EBcDZ6aY3

The most you will find is support that copies and pastes text from a standard protocol printed in PDF (99% OF THE TIMES IT WILL BE AN ANSWER THAT MAKES NO SENSE)

80
user profile
Quincy_Amazon

Hello @Seller_xYfHXIBqQUkwo

Thank you for posting your inquiry to the Forums.

After following the steps provided by @Seller_AXC06kcsKI1qG were you able to get in touch with the Support team?

I have included a help page below that details guidelines for contacting Selling Partner Support for your reference:

Guidelines for contacting Selling Partner Support

Please feel free to provide an update to this thread; I'd like to help you get additional support for your concern.

Regards,

Quincy_Amazon

20
user profile
Quincy_Amazon

@Seller_AXC06kcsKI1qG Thank you for your patience. I am confirming that I have escalated your case for additional review regarding that ASIN. I will continue to monitor the case on my end and will provide any updates I receive. Please note that the team may reach out to you directly so please continue to monitor your case log, performance notifications, and email address on file.

Regards,

Quincy_Amazon

10
user profile
Seller_TvaTXH61RRGLO

On the last row of the automated process is "My problem is not listed" click that one

00
user profile
Seller_p4aHGJV2iziFh

Do you actually have authorization from the manufacturer to sell this product on Amazon?

02
user profile
Quincy_Amazon

@Seller_xYfHXIBqQUkwo Just circling back and wanted to inquire whether you were able to get in contact with Selling Partner Support. Please feel free to provide an update to this thread if you need additional assistance.

Regards,

Quincy_Amazon

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_xYfHXIBqQUkwo

how to contact support

Whenever I try to contact Amazon, I'm not getting an option instead an automated troubleshooting process gets launched. Is there a way to bypass this and directly contact the support team?

697件の閲覧
13件の返信
50
返信
user profile
Seller_xYfHXIBqQUkwo

how to contact support

Whenever I try to contact Amazon, I'm not getting an option instead an automated troubleshooting process gets launched. Is there a way to bypass this and directly contact the support team?

50
697件の閲覧
13件の返信
返信
user profile

how to contact support

投稿者:Seller_xYfHXIBqQUkwo

Whenever I try to contact Amazon, I'm not getting an option instead an automated troubleshooting process gets launched. Is there a way to bypass this and directly contact the support team?

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user profile
Seller_AXC06kcsKI1qG

Step 1: https://sellercentral.amazon.com/help/center

Step 2: At the bottom click "My Issue Is Not Listed"

Step 3: IN the box to describe your issue

Step 4: Click one of the boxes, item related, fba related, account related, etc, etc

Step 5: you should be given an option to Contact an associate Via Email - Phone - Chat

100
user profile
Seller_ynT9EBcDZ6aY3

The most you will find is support that copies and pastes text from a standard protocol printed in PDF (99% OF THE TIMES IT WILL BE AN ANSWER THAT MAKES NO SENSE)

80
user profile
Quincy_Amazon

Hello @Seller_xYfHXIBqQUkwo

Thank you for posting your inquiry to the Forums.

After following the steps provided by @Seller_AXC06kcsKI1qG were you able to get in touch with the Support team?

I have included a help page below that details guidelines for contacting Selling Partner Support for your reference:

Guidelines for contacting Selling Partner Support

Please feel free to provide an update to this thread; I'd like to help you get additional support for your concern.

Regards,

Quincy_Amazon

20
user profile
Quincy_Amazon

@Seller_AXC06kcsKI1qG Thank you for your patience. I am confirming that I have escalated your case for additional review regarding that ASIN. I will continue to monitor the case on my end and will provide any updates I receive. Please note that the team may reach out to you directly so please continue to monitor your case log, performance notifications, and email address on file.

Regards,

Quincy_Amazon

10
user profile
Seller_TvaTXH61RRGLO

On the last row of the automated process is "My problem is not listed" click that one

00
user profile
Seller_p4aHGJV2iziFh

Do you actually have authorization from the manufacturer to sell this product on Amazon?

02
user profile
Quincy_Amazon

@Seller_xYfHXIBqQUkwo Just circling back and wanted to inquire whether you were able to get in contact with Selling Partner Support. Please feel free to provide an update to this thread if you need additional assistance.

Regards,

Quincy_Amazon

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_AXC06kcsKI1qG

Step 1: https://sellercentral.amazon.com/help/center

Step 2: At the bottom click "My Issue Is Not Listed"

Step 3: IN the box to describe your issue

Step 4: Click one of the boxes, item related, fba related, account related, etc, etc

Step 5: you should be given an option to Contact an associate Via Email - Phone - Chat

100
user profile
Seller_AXC06kcsKI1qG

Step 1: https://sellercentral.amazon.com/help/center

Step 2: At the bottom click "My Issue Is Not Listed"

Step 3: IN the box to describe your issue

Step 4: Click one of the boxes, item related, fba related, account related, etc, etc

Step 5: you should be given an option to Contact an associate Via Email - Phone - Chat

100
返信
user profile
Seller_ynT9EBcDZ6aY3

The most you will find is support that copies and pastes text from a standard protocol printed in PDF (99% OF THE TIMES IT WILL BE AN ANSWER THAT MAKES NO SENSE)

80
user profile
Seller_ynT9EBcDZ6aY3

The most you will find is support that copies and pastes text from a standard protocol printed in PDF (99% OF THE TIMES IT WILL BE AN ANSWER THAT MAKES NO SENSE)

80
返信
user profile
Quincy_Amazon

Hello @Seller_xYfHXIBqQUkwo

Thank you for posting your inquiry to the Forums.

After following the steps provided by @Seller_AXC06kcsKI1qG were you able to get in touch with the Support team?

I have included a help page below that details guidelines for contacting Selling Partner Support for your reference:

Guidelines for contacting Selling Partner Support

Please feel free to provide an update to this thread; I'd like to help you get additional support for your concern.

Regards,

Quincy_Amazon

20
user profile
Quincy_Amazon

Hello @Seller_xYfHXIBqQUkwo

Thank you for posting your inquiry to the Forums.

After following the steps provided by @Seller_AXC06kcsKI1qG were you able to get in touch with the Support team?

I have included a help page below that details guidelines for contacting Selling Partner Support for your reference:

Guidelines for contacting Selling Partner Support

Please feel free to provide an update to this thread; I'd like to help you get additional support for your concern.

Regards,

Quincy_Amazon

20
返信
user profile
Quincy_Amazon

@Seller_AXC06kcsKI1qG Thank you for your patience. I am confirming that I have escalated your case for additional review regarding that ASIN. I will continue to monitor the case on my end and will provide any updates I receive. Please note that the team may reach out to you directly so please continue to monitor your case log, performance notifications, and email address on file.

Regards,

Quincy_Amazon

10
user profile
Quincy_Amazon

@Seller_AXC06kcsKI1qG Thank you for your patience. I am confirming that I have escalated your case for additional review regarding that ASIN. I will continue to monitor the case on my end and will provide any updates I receive. Please note that the team may reach out to you directly so please continue to monitor your case log, performance notifications, and email address on file.

Regards,

Quincy_Amazon

10
返信
user profile
Seller_TvaTXH61RRGLO

On the last row of the automated process is "My problem is not listed" click that one

00
user profile
Seller_TvaTXH61RRGLO

On the last row of the automated process is "My problem is not listed" click that one

00
返信
user profile
Seller_p4aHGJV2iziFh

Do you actually have authorization from the manufacturer to sell this product on Amazon?

02
user profile
Seller_p4aHGJV2iziFh

Do you actually have authorization from the manufacturer to sell this product on Amazon?

02
返信
user profile
Quincy_Amazon

@Seller_xYfHXIBqQUkwo Just circling back and wanted to inquire whether you were able to get in contact with Selling Partner Support. Please feel free to provide an update to this thread if you need additional assistance.

Regards,

Quincy_Amazon

00
user profile
Quincy_Amazon

@Seller_xYfHXIBqQUkwo Just circling back and wanted to inquire whether you were able to get in contact with Selling Partner Support. Please feel free to provide an update to this thread if you need additional assistance.

Regards,

Quincy_Amazon

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう