Can't Click "Continue" button to verify 2FA
I just opened Japan seller account. Need to do the 2-step verification. I get the OTP, entered it, click "Continue", but the page just stays there and the "Continue" doesn't do anything.I asked support, they gave the usual suggestions like clearing the cache, or try on a different browser, and I tried all of them, it's the same.Anybody knows how to get over this?
Can't Click "Continue" button to verify 2FA
I just opened Japan seller account. Need to do the 2-step verification. I get the OTP, entered it, click "Continue", but the page just stays there and the "Continue" doesn't do anything.I asked support, they gave the usual suggestions like clearing the cache, or try on a different browser, and I tried all of them, it's the same.Anybody knows how to get over this?
0件の返信
Ken_Amazon
Hi @Seller_tXTO0Nmuq48Z0,
Thank you for your post.
I was about to suggest you to clear cache or change browsers, but I suppose you have went through all of that...
Have you contacted Seller Support after that?
I thought maybe sharing a screenshot could also help their understanding about your situation, but have you tried to do so?
Ken
