A buyer left a 1 star review after they cancelled the order . Please help!
Hello
A buyer cancelled an order and then left a one star review with the response "na". I requested removal and was denied. I opened a case explaining the situation but was denied immediately. I'm hoping there is a moderator here that can help me with this situation.
Thanks!!
A buyer left a 1 star review after they cancelled the order . Please help!
Hello
A buyer cancelled an order and then left a one star review with the response "na". I requested removal and was denied. I opened a case explaining the situation but was denied immediately. I'm hoping there is a moderator here that can help me with this situation.
Thanks!!
0件の返信
Xander_Amazon
Hi @Seller_ZezXhlEkYgUWM- The Seller Forums is a space to ask questions and create discussions. You can check out this article on how to remove product reviews here.
Seller_s7F7fMBDtix0d
I would fire off a short concise email to jeff @ amazon . com (no spaces). This is the executive seller support people. If you are lucky they will intervene. This should be a black and white issue and the feedback should be removed. I wish you luck!
Seller_ENBrTBTSn3PDq
It ain't funny......... but I LOVE it!!! :) :) LOL
Seller_ENBrTBTSn3PDq
I heard that Susan (SEAmod) is now GONE and she was the one who would most likely go to bat for you on FEEDBACKS.
However, It's NOT clear if the OP meant to say FEEDBACK instead of review.
Seller_4rRNixveclWuI
I sell on amazon and my biggest peeve is the ease by which people get to return items at seller's shipping expense. Forces all of us to keep the prices higher in order to make a tiny profit. Thank the Lord for all the people that shop in person.
Seller_zinnr9HADdMb2
Move on and SELL SELL SELL You are going to spin your wheels with Amazon on this and just not win vs spending your time on selling. SELL SELL SELL