Restricted Generics Error 5886
Every time I try to add a particular product to my ASIN, I receive the following error which prevents me from doing so (Generics error 5886):
We have identified that you are attempting to contribute to a restricted generic ASIN on which you have not contributed in the past, such as by trying to change the detail page create or update an offer. You must create a new ASIN by following the process as outlined in our Add a Product tool, to be able to make changes, such as extending this ASIN to a new store, creating a new variation relationship, updating ASIN attributes, or adding offers to sell the product. If you are using inventory file templates, provide the Batch ID of the inventory file process report. For more information, go to Amazon's Generic Product Policy.
Other information:
- The listing is 'generic' branded
- The listings were created within the last 6 months
- There are many listings that have throw out this error when I try to list, however, these listings are always being created by the SAME seller. That seller is always the only seller that is permitted to sell on the listing. This means that the seller is deliberately violating Amazon's terms of service by artificially suppressing/restricting the ASIN so only they are permitted to sell on that listing.
- Other Amazon sellers have tried to list on these listings and they are never able to (so it's just not me)
- Seller support is no help - they simply repeat the error back to me as an explanation for why I can't list.
Kindly looking for some mod support on this issue.
Thank you for reading.
Restricted Generics Error 5886
Every time I try to add a particular product to my ASIN, I receive the following error which prevents me from doing so (Generics error 5886):
We have identified that you are attempting to contribute to a restricted generic ASIN on which you have not contributed in the past, such as by trying to change the detail page create or update an offer. You must create a new ASIN by following the process as outlined in our Add a Product tool, to be able to make changes, such as extending this ASIN to a new store, creating a new variation relationship, updating ASIN attributes, or adding offers to sell the product. If you are using inventory file templates, provide the Batch ID of the inventory file process report. For more information, go to Amazon's Generic Product Policy.
Other information:
- The listing is 'generic' branded
- The listings were created within the last 6 months
- There are many listings that have throw out this error when I try to list, however, these listings are always being created by the SAME seller. That seller is always the only seller that is permitted to sell on the listing. This means that the seller is deliberately violating Amazon's terms of service by artificially suppressing/restricting the ASIN so only they are permitted to sell on that listing.
- Other Amazon sellers have tried to list on these listings and they are never able to (so it's just not me)
- Seller support is no help - they simply repeat the error back to me as an explanation for why I can't list.
Kindly looking for some mod support on this issue.
Thank you for reading.
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Seller_aV1Bh32hE0KND
You can view this thread → Error Code 5885 - Listing on Generics
Error 5885 and 5886 are the same error code.
Rose_Amazon
Hi @DMT_Distributors,
Thanks for the post. Looks like @Medic is pointing you in the right direction.
Checking in to see if you are all set.
Thanks in advance and enjoy your weekend.
Rose_Amazon