Supply chain video verification
Hello,
We have arranged three time periods for our virtual identity and supply chain verification, and we have not received any confirmation or invitation yet. Just a while ago, we still haven't received any confirmation or invitation emails.
Please help us solve this problem.
Supply chain video verification
Hello,
We have arranged three time periods for our virtual identity and supply chain verification, and we have not received any confirmation or invitation yet. Just a while ago, we still haven't received any confirmation or invitation emails.
Please help us solve this problem.
1件の返信
Levi_Dylan_Amazon
Hello @Seller_kKuUjkcDreJrL,
Thank you for posting here on the forums.
I see that you have questions about the virtual identity verification process and when you will receive the confirmation email.
Once you choose your 3 time slots, one of those time slots will be when the video call is conducted. You will typically receive a confirmation email with a link to join the call, 48 hours before the scheduled time slot. If your first selected time has come and gone then I suggest to monitor your notifications 48 hours before the next selected times, for the confirmation email.
Can you confirm if you have received a confirmation email as of yet? Please let me know if you have any additional questions and I will do my best to answer them.
Wishing you the best,
LeviDylan