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Seller_EHaGegjo8RCVQ

ASIN has a third-party contribution and no retail contribution

CASE # 14413681321

I have contacted amazon support in regards to creating a variation of 3 colors of our children's sled in Vendor Central. They say they can not change the ASIN because

We see that the ASIN has a third-party contribution and no retail contribution. Therefore, our system will not allow any changes to this ASIN.

I can not find any where the describes what this means.

Can anyone help shine some light on this response?

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user profile
Seller_EHaGegjo8RCVQ

ASIN has a third-party contribution and no retail contribution

CASE # 14413681321

I have contacted amazon support in regards to creating a variation of 3 colors of our children's sled in Vendor Central. They say they can not change the ASIN because

We see that the ASIN has a third-party contribution and no retail contribution. Therefore, our system will not allow any changes to this ASIN.

I can not find any where the describes what this means.

Can anyone help shine some light on this response?

10
42件の閲覧
3件の返信
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3件の返信
user profile
Seller_vSOOwekJLU6c0
Seller_EHaGegjo8RCVQ様の投稿への返信

Amazon tries to automate everything as much as they can to have consistency.

But they cannot automate everything.

You have found an incompetent Vendor Central team member.

Their argument, shown below,

We see that the ASIN has a third-party contribution and no retail contribution. Therefore, our system will not allow any changes to this ASIN.

Is confirmation that they should be able to edit the listing. If there is no retail contribution, the listing is fair game.

Re-open the case. I have one rule when contacting Vendor/Seller Support.

If you write more than one sentence, you have written too much.

You can reopen the case and write "There is no retail contribution so you can make an edit right?"

20
user profile
Rose_Amazon
Seller_EHaGegjo8RCVQ様の投稿への返信

Hi @The_KL_Companies_INC,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance for your patience and have a good weekend.

Rose_Amazon

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_EHaGegjo8RCVQ

ASIN has a third-party contribution and no retail contribution

CASE # 14413681321

I have contacted amazon support in regards to creating a variation of 3 colors of our children's sled in Vendor Central. They say they can not change the ASIN because

We see that the ASIN has a third-party contribution and no retail contribution. Therefore, our system will not allow any changes to this ASIN.

I can not find any where the describes what this means.

Can anyone help shine some light on this response?

42件の閲覧
3件の返信
10
返信
user profile
Seller_EHaGegjo8RCVQ

ASIN has a third-party contribution and no retail contribution

CASE # 14413681321

I have contacted amazon support in regards to creating a variation of 3 colors of our children's sled in Vendor Central. They say they can not change the ASIN because

We see that the ASIN has a third-party contribution and no retail contribution. Therefore, our system will not allow any changes to this ASIN.

I can not find any where the describes what this means.

Can anyone help shine some light on this response?

10
42件の閲覧
3件の返信
返信
user profile

ASIN has a third-party contribution and no retail contribution

投稿者：Seller_EHaGegjo8RCVQ

CASE # 14413681321

I have contacted amazon support in regards to creating a variation of 3 colors of our children's sled in Vendor Central. They say they can not change the ASIN because

We see that the ASIN has a third-party contribution and no retail contribution. Therefore, our system will not allow any changes to this ASIN.

I can not find any where the describes what this means.

Can anyone help shine some light on this response?

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user profile
Seller_vSOOwekJLU6c0
Seller_EHaGegjo8RCVQ様の投稿への返信

Amazon tries to automate everything as much as they can to have consistency.

But they cannot automate everything.

You have found an incompetent Vendor Central team member.

Their argument, shown below,

We see that the ASIN has a third-party contribution and no retail contribution. Therefore, our system will not allow any changes to this ASIN.

Is confirmation that they should be able to edit the listing. If there is no retail contribution, the listing is fair game.

Re-open the case. I have one rule when contacting Vendor/Seller Support.

If you write more than one sentence, you have written too much.

You can reopen the case and write "There is no retail contribution so you can make an edit right?"

20
user profile
Rose_Amazon
Seller_EHaGegjo8RCVQ様の投稿への返信

Hi @The_KL_Companies_INC,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance for your patience and have a good weekend.

Rose_Amazon

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_vSOOwekJLU6c0
Seller_EHaGegjo8RCVQ様の投稿への返信

Amazon tries to automate everything as much as they can to have consistency.

But they cannot automate everything.

You have found an incompetent Vendor Central team member.

Their argument, shown below,

We see that the ASIN has a third-party contribution and no retail contribution. Therefore, our system will not allow any changes to this ASIN.

Is confirmation that they should be able to edit the listing. If there is no retail contribution, the listing is fair game.

Re-open the case. I have one rule when contacting Vendor/Seller Support.

If you write more than one sentence, you have written too much.

You can reopen the case and write "There is no retail contribution so you can make an edit right?"

20
user profile
Seller_vSOOwekJLU6c0
Seller_EHaGegjo8RCVQ様の投稿への返信

Amazon tries to automate everything as much as they can to have consistency.

But they cannot automate everything.

You have found an incompetent Vendor Central team member.

Their argument, shown below,

We see that the ASIN has a third-party contribution and no retail contribution. Therefore, our system will not allow any changes to this ASIN.

Is confirmation that they should be able to edit the listing. If there is no retail contribution, the listing is fair game.

Re-open the case. I have one rule when contacting Vendor/Seller Support.

If you write more than one sentence, you have written too much.

You can reopen the case and write "There is no retail contribution so you can make an edit right?"

20
返信
user profile
Rose_Amazon
Seller_EHaGegjo8RCVQ様の投稿への返信

Hi @The_KL_Companies_INC,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance for your patience and have a good weekend.

Rose_Amazon

00
user profile
Rose_Amazon
Seller_EHaGegjo8RCVQ様の投稿への返信

Hi @The_KL_Companies_INC,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance for your patience and have a good weekend.

Rose_Amazon

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう