Lost and Damaged items in shipment
Hi
2 boxes from a shipment i sent into FBA were damaged by either amazon or ups and thrown out according to the tracking number. Seller support says the units were counted and confirmed and there will be no reimbursement. All invoices have been provided as well .This was shipped using partnered carriers so this type of thing is covered.
Case number is 14565760181
Lost and Damaged items in shipment
Hi
2 boxes from a shipment i sent into FBA were damaged by either amazon or ups and thrown out according to the tracking number. Seller support says the units were counted and confirmed and there will be no reimbursement. All invoices have been provided as well .This was shipped using partnered carriers so this type of thing is covered.
Case number is 14565760181
4件の返信
KJ_Amazon
Hello @Seller_iwbUCKrdyAjPj. I took a look at that Case ID and see that it is still under review, and that you are still submitting information.
What to do if you have a lost or delayed FBA Shipment
Please review the above Guide, especially the section about submitting required documents. If your request is closed and you still need guidance, please check back here for possible next steps.
KJ_Amazon
