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Seller_bfpZk2lCEJfOx

Policy Violation

I received an email stating that some recent orders have violated the shipping policy:

Hello,

We have found that you have violated a policy. If this issue continues, we may deactivate your seller-fulfilled offers.

Why did I receive this message?

We have observed that shipments for some of your recent orders have been confirmed prior to handing them off to a carrier. Sellers on Amazon are not allowed to confirm a shipment before they have sent at least part of the order to the buyer.

How and why would I receive this, when I purchase my shipping thru Amazon and it confirms the shipment when I buy the shipping label? Everything on the account is healthy with no violations showing in account health? Can someone please tell me how this is possible

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Seller_bfpZk2lCEJfOx

Policy Violation

I received an email stating that some recent orders have violated the shipping policy:

Hello,

We have found that you have violated a policy. If this issue continues, we may deactivate your seller-fulfilled offers.

Why did I receive this message?

We have observed that shipments for some of your recent orders have been confirmed prior to handing them off to a carrier. Sellers on Amazon are not allowed to confirm a shipment before they have sent at least part of the order to the buyer.

How and why would I receive this, when I purchase my shipping thru Amazon and it confirms the shipment when I buy the shipping label? Everything on the account is healthy with no violations showing in account health? Can someone please tell me how this is possible

注文の出荷
タグ:フルフィルメント
10
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Seller_i6S8knzW6zU6Z
Seller_bfpZk2lCEJfOx様の投稿への返信

Hi @Seller_bfpZk2lCEJfOx,

According to the help page How to confirm a shipment, right at the top it states: "If you purchased shipping through Amazon Buy Shipping, you do not need to confirm the shipment since this is done automatically."

May I ask, how much time typically passes between when you purchase shipping/print labels through Amazon and when you physically hand the packages over to the carrier? I think the automatic confirmation might be what's triggering the policy violation.

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_bfpZk2lCEJfOx

Policy Violation

I received an email stating that some recent orders have violated the shipping policy:

Hello,

We have found that you have violated a policy. If this issue continues, we may deactivate your seller-fulfilled offers.

Why did I receive this message?

We have observed that shipments for some of your recent orders have been confirmed prior to handing them off to a carrier. Sellers on Amazon are not allowed to confirm a shipment before they have sent at least part of the order to the buyer.

How and why would I receive this, when I purchase my shipping thru Amazon and it confirms the shipment when I buy the shipping label? Everything on the account is healthy with no violations showing in account health? Can someone please tell me how this is possible

33件の閲覧
2件の返信
注文の出荷
タグ:フルフィルメント
10
返信
user profile
Seller_bfpZk2lCEJfOx

Policy Violation

I received an email stating that some recent orders have violated the shipping policy:

Hello,

We have found that you have violated a policy. If this issue continues, we may deactivate your seller-fulfilled offers.

Why did I receive this message?

We have observed that shipments for some of your recent orders have been confirmed prior to handing them off to a carrier. Sellers on Amazon are not allowed to confirm a shipment before they have sent at least part of the order to the buyer.

How and why would I receive this, when I purchase my shipping thru Amazon and it confirms the shipment when I buy the shipping label? Everything on the account is healthy with no violations showing in account health? Can someone please tell me how this is possible

注文の出荷
タグ:フルフィルメント
10
33件の閲覧
2件の返信
返信
user profile

Policy Violation

投稿者：Seller_bfpZk2lCEJfOx

I received an email stating that some recent orders have violated the shipping policy:

Hello,

We have found that you have violated a policy. If this issue continues, we may deactivate your seller-fulfilled offers.

Why did I receive this message?

We have observed that shipments for some of your recent orders have been confirmed prior to handing them off to a carrier. Sellers on Amazon are not allowed to confirm a shipment before they have sent at least part of the order to the buyer.

How and why would I receive this, when I purchase my shipping thru Amazon and it confirms the shipment when I buy the shipping label? Everything on the account is healthy with no violations showing in account health? Can someone please tell me how this is possible

注文の出荷
タグ:フルフィルメント
10
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Seller_i6S8knzW6zU6Z
Seller_bfpZk2lCEJfOx様の投稿への返信

Hi @Seller_bfpZk2lCEJfOx,

According to the help page How to confirm a shipment, right at the top it states: "If you purchased shipping through Amazon Buy Shipping, you do not need to confirm the shipment since this is done automatically."

May I ask, how much time typically passes between when you purchase shipping/print labels through Amazon and when you physically hand the packages over to the carrier? I think the automatic confirmation might be what's triggering the policy violation.

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_i6S8knzW6zU6Z
Seller_bfpZk2lCEJfOx様の投稿への返信

Hi @Seller_bfpZk2lCEJfOx,

According to the help page How to confirm a shipment, right at the top it states: "If you purchased shipping through Amazon Buy Shipping, you do not need to confirm the shipment since this is done automatically."

May I ask, how much time typically passes between when you purchase shipping/print labels through Amazon and when you physically hand the packages over to the carrier? I think the automatic confirmation might be what's triggering the policy violation.

00
user profile
Seller_i6S8knzW6zU6Z
Seller_bfpZk2lCEJfOx様の投稿への返信

Hi @Seller_bfpZk2lCEJfOx,

According to the help page How to confirm a shipment, right at the top it states: "If you purchased shipping through Amazon Buy Shipping, you do not need to confirm the shipment since this is done automatically."

May I ask, how much time typically passes between when you purchase shipping/print labels through Amazon and when you physically hand the packages over to the carrier? I think the automatic confirmation might be what's triggering the policy violation.

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう