Feedback left about late delivery when it was delivered earlier than expected!
Subject: Feedback Removal Request – Delivered Before Estimated Date
Hello @Maya_Amazon @Ange_Amazon
I am requesting the removal of a negative feedback left by a buyer on January 31, 2025, stating that the item had not yet been delivered. However, the estimated delivery date provided to the buyer was February 10, 2025, and per tracking information, the item was actually delivered earlier than expected on February 5, 2025.
The feedback was left before the item was delivered, which is beyond our control. As per Amazon’s feedback policy, comments regarding shipping delays caused by the carrier or delivery timeframes that are still within the estimated window should be removed.
Please help with that issue!
Thank you
Feedback left about late delivery when it was delivered earlier than expected!
Subject: Feedback Removal Request – Delivered Before Estimated Date
Hello @Maya_Amazon @Ange_Amazon
I am requesting the removal of a negative feedback left by a buyer on January 31, 2025, stating that the item had not yet been delivered. However, the estimated delivery date provided to the buyer was February 10, 2025, and per tracking information, the item was actually delivered earlier than expected on February 5, 2025.
The feedback was left before the item was delivered, which is beyond our control. As per Amazon’s feedback policy, comments regarding shipping delays caused by the carrier or delivery timeframes that are still within the estimated window should be removed.
Please help with that issue!
Thank you
0件の返信
Ange_Amazon
Hi @Seller_3pCRy01Vc8SXJ,
Could you please provide me with the order number so that I can take a look?
Thanks in advance.
Ange from Amazon
