APPROVAL FOR MY OWN BRAND??????
I just got 251 units stranded for my own brand and have to request approval with an invoice when I AM THE BRAND OWNER. I dont know why Amazon hates me so much, I have nothing wrong with account health or compliance since I did it recently, I spent a lot of time and money doing compliance requests and I still have brand registry. This is crazy I really hope I can figure this out. PLEASE HELP ME
APPROVAL FOR MY OWN BRAND??????
I just got 251 units stranded for my own brand and have to request approval with an invoice when I AM THE BRAND OWNER. I dont know why Amazon hates me so much, I have nothing wrong with account health or compliance since I did it recently, I spent a lot of time and money doing compliance requests and I still have brand registry. This is crazy I really hope I can figure this out. PLEASE HELP ME
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Dougal_Amazon
Hello @Seller_JJREjH3INpP1E,
My name is Dougal from the Community Manager Team and I would like to assist. Do you have a case ID open on this issue already? If so, please provide that here. Ultimately, I need to grab your brand, the ASIN(s) that are affected or that you are having an issue with and to see what Seller Support has already done to investigate.
Looking forward to helping.
Best, Dougal
Seller_iVQH2XNlJ5Gey
Simple Fix. As the owner, prepare a letter of authorization and provide that to your seller lol
Seller_nTErUlv57zqa3
dcbuybox
I had to get a lawyer and file a brand registry with the USPTO (US Patent Trade Office), to legally have my brand "trade marked" and prove this to Amazon that I am the Brand Owner. There must be a lot of fraud out there these days. Surprised? I'm not. Sign of the times, unfortunately. Just my take on a similar issue.
Seller_0EiTWTPC4Lbig
This is likely the result of something not aligning on the backend to connect your listing(s) to your Brand.
I have had this happen as well.
Use seller support - use the "call" option at the top of the page for this type of issue. You will get to a US based senior support specialist who can stay on the issue until resolution (as opposed to jumping around to different specialists.
I would NOT recommend trying to fix this via messages - get on the phone!
Seller_BAGDpokYzH9CW
Check the UK trademark website for your trademark as someone mightve hijacked it and registered it as their own on Amazon Brand Registry