Error message: Not Authorized We don't have a seller account associated with that email address.
Hello,
last year I lost access to an account of mine after changing the bank account.
Since then it's been hell. Here is what happens when I try to login: I get redirected to a page with this error message:
" Not Authorized
We don't have a seller account associated with that email address."
I then have the option to sign up (which is not possible because I already have an account with this email address) or login again, which doesn't work because this is what gives me this error message.
So basically i'm turning in circle and absolutely NOBODY has been able to help me.
Does anyone know what I should do?
Thank you.
Error message: Not Authorized We don't have a seller account associated with that email address.
Hello,
last year I lost access to an account of mine after changing the bank account.
Since then it's been hell. Here is what happens when I try to login: I get redirected to a page with this error message:
" Not Authorized
We don't have a seller account associated with that email address."
I then have the option to sign up (which is not possible because I already have an account with this email address) or login again, which doesn't work because this is what gives me this error message.
So basically i'm turning in circle and absolutely NOBODY has been able to help me.
Does anyone know what I should do?
Thank you.
12件の返信
Seller_v95qqMBLFluEx
what does it say when you try "forgot my password" with this same email address?
Cooper_Amazon
Good Afternoon @Seller_R3UQ9uXNq74wG - It looks like one of our seasoned seller's @Seller_v95qqMBLFluEx was helping you troubleshoot regaining access to your selling account.
If their reply helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. It's a best practice just in case another seller comes along and asks a similar question, it will be easy for them to find the answer.
Please let us know on this discussion if you require additional assistance or you can always contact Selling Partner Support with inquiries at anytime. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great rest of the week! ~ Cooper_Amazon
Seller_UERATyHIet7aQ
Did you solve your problem? I have exactly the same issue.