收到一个投诉，和投诉人已经和解，同意撤诉，但是亚马逊显示不接受状态，无法撤诉，有人遇到吗？急急急急急急！！！
收到一个投诉，和投诉人已经和解，同意撤诉，但是亚马逊显示不接受状态，无法撤诉，有人遇到吗？
应该怎么处理？开了几个case，回答基本是所问非所答，哪位大佬有处理经验？
感觉像是一个系统的bug。
收到一个投诉，和投诉人已经和解，同意撤诉，但是亚马逊显示不接受状态，无法撤诉，有人遇到吗？急急急急急急！！！
收到一个投诉，和投诉人已经和解，同意撤诉，但是亚马逊显示不接受状态，无法撤诉，有人遇到吗？
应该怎么处理？开了几个case，回答基本是所问非所答，哪位大佬有处理经验？
感觉像是一个系统的bug。
0件の返信
Webb_Amazon
Hello @Seller_c2zPOzn6n6sz5,
I understand you are having concerns with a complaint. Based on my observations from your post, I want to provide you with a sense of direction moving forward.
If this is an Intellectual Property complaint, the original Rights Owner would have to withdraw the complaint through Seller Central. They would just need to select "Withdraw Complaint" on the same page they filed the complaint. This is the only way to resolve the complaint.
I hope my response is beneficial towards your business.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards,
Webb
