MOD HELP - All listing became Buy Box Ineligible Despite Account being in Good Standing
Hello i have been a seller on Amazon for 8 years in good standing. Today it looks like every ASIN i have went from buy box eligible to buy box ineligible.
I called the health team and they said my account is in good standing. I called partner support and they could not help.
Anyone have any ideas what could have happened here?
Some of my listings are PRIME and over $20 less than competitors and I'm still not showing as eligible for those listings.
CASE ID: 13600818431
EXAMPLE ASIN: B093G1R94C
MOD HELP - All listing became Buy Box Ineligible Despite Account being in Good Standing
Hello i have been a seller on Amazon for 8 years in good standing. Today it looks like every ASIN i have went from buy box eligible to buy box ineligible.
I called the health team and they said my account is in good standing. I called partner support and they could not help.
Anyone have any ideas what could have happened here?
Some of my listings are PRIME and over $20 less than competitors and I'm still not showing as eligible for those listings.
CASE ID: 13600818431
EXAMPLE ASIN: B093G1R94C
0件の返信
Seller_zNhnR4yApg2Jz
@Danny_AmazonI have seen you were able to look into similar issues on other threads. Would you be able to assist with my issue? Any help would be greatly appreciated.
Michelle_Amazon
Hello @Seller_zNhnR4yApg2Jz,
Michelle at Amazon here. Thank you for providing the case for your buy box issues. I have reviewed the case and they have reached out to the buy box team and the information you were provided is correct.
Unfortunately, the answer you were provided was correct and there is correct. Here is a help page with more information on the Featured Merchant Status and what you can do to become eligible.
I hope this information is helpful.
Regards,
Michelle
