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Seller_QtLY2kIAMYYry

Suspended Ad Account

Hello everyone,

I'm facing a unique issue with payment failure on Amazon Ads. I recently created a Seller Central account and launched a product two weeks ago.

I initiated a PPC campaign, but the payment failed due to insufficient balance in the Seller Central account, as it's a new launch.

I've updated the credit card details on the Ad Console and cleared all outstanding invoices. However, Amazon Advertising Support still isn't allowing us to resume the PPC campaign, stating that we're ineligible to run PPC on this account.

We've submitted multiple cases, but the response from the team remains the same.

Can someone please assist in resolving this issue?

Thank you.

Case ID: 15059228591

@Rose_Amazon@Glenn_Amazon@James_Amazon@Steve_Amazon

53件の閲覧
13件の返信
ビジネスを拡大する
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Seller_QtLY2kIAMYYry

Suspended Ad Account

Hello everyone,

I'm facing a unique issue with payment failure on Amazon Ads. I recently created a Seller Central account and launched a product two weeks ago.

I initiated a PPC campaign, but the payment failed due to insufficient balance in the Seller Central account, as it's a new launch.

I've updated the credit card details on the Ad Console and cleared all outstanding invoices. However, Amazon Advertising Support still isn't allowing us to resume the PPC campaign, stating that we're ineligible to run PPC on this account.

We've submitted multiple cases, but the response from the team remains the same.

Can someone please assist in resolving this issue?

Thank you.

Case ID: 15059228591

@Rose_Amazon@Glenn_Amazon@James_Amazon@Steve_Amazon

ビジネスを拡大する
タグ:広告コンソール
00
53件の閲覧
13件の返信
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user profile
Roberto_Amazon
Seller_QtLY2kIAMYYry様の投稿への返信

Hello! @Seller_QtLY2kIAMYYry

I am currently looking into the details of your case to determine the best path to escalate. Once I have an update, I will contact you back on this post.

Regards,

Roberto

00
user profile
Seller_FeMrwi3ZQQzoF
Seller_QtLY2kIAMYYry様の投稿への返信

Hello, I am facing the same issue. Was your account reinstated?

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_QtLY2kIAMYYry

Suspended Ad Account

Hello everyone,

I'm facing a unique issue with payment failure on Amazon Ads. I recently created a Seller Central account and launched a product two weeks ago.

I initiated a PPC campaign, but the payment failed due to insufficient balance in the Seller Central account, as it's a new launch.

I've updated the credit card details on the Ad Console and cleared all outstanding invoices. However, Amazon Advertising Support still isn't allowing us to resume the PPC campaign, stating that we're ineligible to run PPC on this account.

We've submitted multiple cases, but the response from the team remains the same.

Can someone please assist in resolving this issue?

Thank you.

Case ID: 15059228591

@Rose_Amazon@Glenn_Amazon@James_Amazon@Steve_Amazon

53件の閲覧
13件の返信
ビジネスを拡大する
タグ:広告コンソール
00
返信
user profile
Seller_QtLY2kIAMYYry

Suspended Ad Account

Hello everyone,

I'm facing a unique issue with payment failure on Amazon Ads. I recently created a Seller Central account and launched a product two weeks ago.

I initiated a PPC campaign, but the payment failed due to insufficient balance in the Seller Central account, as it's a new launch.

I've updated the credit card details on the Ad Console and cleared all outstanding invoices. However, Amazon Advertising Support still isn't allowing us to resume the PPC campaign, stating that we're ineligible to run PPC on this account.

We've submitted multiple cases, but the response from the team remains the same.

Can someone please assist in resolving this issue?

Thank you.

Case ID: 15059228591

@Rose_Amazon@Glenn_Amazon@James_Amazon@Steve_Amazon

ビジネスを拡大する
タグ:広告コンソール
00
53件の閲覧
13件の返信
返信
user profile

Suspended Ad Account

投稿者：Seller_QtLY2kIAMYYry

Hello everyone,

I'm facing a unique issue with payment failure on Amazon Ads. I recently created a Seller Central account and launched a product two weeks ago.

I initiated a PPC campaign, but the payment failed due to insufficient balance in the Seller Central account, as it's a new launch.

I've updated the credit card details on the Ad Console and cleared all outstanding invoices. However, Amazon Advertising Support still isn't allowing us to resume the PPC campaign, stating that we're ineligible to run PPC on this account.

We've submitted multiple cases, but the response from the team remains the same.

Can someone please assist in resolving this issue?

Thank you.

Case ID: 15059228591

@Rose_Amazon@Glenn_Amazon@James_Amazon@Steve_Amazon

ビジネスを拡大する
タグ:広告コンソール
00
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13件の返信
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user profile
Roberto_Amazon
Seller_QtLY2kIAMYYry様の投稿への返信

Hello! @Seller_QtLY2kIAMYYry

I am currently looking into the details of your case to determine the best path to escalate. Once I have an update, I will contact you back on this post.

Regards,

Roberto

00
user profile
Seller_FeMrwi3ZQQzoF
Seller_QtLY2kIAMYYry様の投稿への返信

Hello, I am facing the same issue. Was your account reinstated?

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Roberto_Amazon
Seller_QtLY2kIAMYYry様の投稿への返信

Hello! @Seller_QtLY2kIAMYYry

I am currently looking into the details of your case to determine the best path to escalate. Once I have an update, I will contact you back on this post.

Regards,

Roberto

00
user profile
Roberto_Amazon
Seller_QtLY2kIAMYYry様の投稿への返信

Hello! @Seller_QtLY2kIAMYYry

I am currently looking into the details of your case to determine the best path to escalate. Once I have an update, I will contact you back on this post.

Regards,

Roberto

00
返信
user profile
Seller_FeMrwi3ZQQzoF
Seller_QtLY2kIAMYYry様の投稿への返信

Hello, I am facing the same issue. Was your account reinstated?

00
user profile
Seller_FeMrwi3ZQQzoF
Seller_QtLY2kIAMYYry様の投稿への返信

Hello, I am facing the same issue. Was your account reinstated?

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう