Buy Box Suppression Due to Discount Code Off Platform
Hello,
We have several ASINs that have their buy box suppressed (even though we are eligible). I understand that if the item is being off platform for cheaper BB can be suppressed, however, it looks like what they are comparing against is a "discount code" similar to a "sign up for email for 10% off" etc. I have historically only seen suppression if the actual list price off platform is cheaper and not during a code discount. Is there anything we can do on this?
Buy Box Suppression Due to Discount Code Off Platform
Hello,
We have several ASINs that have their buy box suppressed (even though we are eligible). I understand that if the item is being off platform for cheaper BB can be suppressed, however, it looks like what they are comparing against is a "discount code" similar to a "sign up for email for 10% off" etc. I have historically only seen suppression if the actual list price off platform is cheaper and not during a code discount. Is there anything we can do on this?
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Michelle_Amazon
Hello @Seller_kUflAxqpDbSgR,
Michelle at Amazon here. Do you have a Seller Support case so I can take a look?
Thanks,
Michelle