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Seller_qMs8lNRguzlaR

OTP sent to wrong old number to which i do not have access anymore

i am unable to login my account from another device since amazon is sending an OTP to an old number, what can I do?

I tried with the customer service several times with no solution

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Seller_qMs8lNRguzlaR

OTP sent to wrong old number to which i do not have access anymore

i am unable to login my account from another device since amazon is sending an OTP to an old number, what can I do?

I tried with the customer service several times with no solution

タグ:セラーセントラル
11
568件の閲覧
10件の返信
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Seller_qMs8lNRguzlaR

I have raised 3 cases so far which are transfered but without any solution:

15163384291 / 15150342341 / 15133687291

If i want to change the verification method to a google authenticator i need to go to login settings and then this would require etering an OTP which is sent to a wrong number

I tried to go to the 2 step verification method and uploaded my passport twice but nothing happened, my account wasnt even under review this is what customer service told me

i am turning into circles and at some point i might lose access to my seller accoutn and i have products that will arrive at amazon warehouse in 1 week

everytime i contact customer service they transfer my case but no one contacts me

20
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user profile
Seller_qMs8lNRguzlaR

OTP sent to wrong old number to which i do not have access anymore

i am unable to login my account from another device since amazon is sending an OTP to an old number, what can I do?

I tried with the customer service several times with no solution

568件の閲覧
10件の返信
タグ:セラーセントラル
11
返信
user profile
Seller_qMs8lNRguzlaR

OTP sent to wrong old number to which i do not have access anymore

i am unable to login my account from another device since amazon is sending an OTP to an old number, what can I do?

I tried with the customer service several times with no solution

タグ:セラーセントラル
11
568件の閲覧
10件の返信
返信
user profile

OTP sent to wrong old number to which i do not have access anymore

投稿者:Seller_qMs8lNRguzlaR

i am unable to login my account from another device since amazon is sending an OTP to an old number, what can I do?

I tried with the customer service several times with no solution

タグ:セラーセントラル
11
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Seller_qMs8lNRguzlaR

I have raised 3 cases so far which are transfered but without any solution:

15163384291 / 15150342341 / 15133687291

If i want to change the verification method to a google authenticator i need to go to login settings and then this would require etering an OTP which is sent to a wrong number

I tried to go to the 2 step verification method and uploaded my passport twice but nothing happened, my account wasnt even under review this is what customer service told me

i am turning into circles and at some point i might lose access to my seller accoutn and i have products that will arrive at amazon warehouse in 1 week

everytime i contact customer service they transfer my case but no one contacts me

20
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_qMs8lNRguzlaR

I have raised 3 cases so far which are transfered but without any solution:

15163384291 / 15150342341 / 15133687291

If i want to change the verification method to a google authenticator i need to go to login settings and then this would require etering an OTP which is sent to a wrong number

I tried to go to the 2 step verification method and uploaded my passport twice but nothing happened, my account wasnt even under review this is what customer service told me

i am turning into circles and at some point i might lose access to my seller accoutn and i have products that will arrive at amazon warehouse in 1 week

everytime i contact customer service they transfer my case but no one contacts me

20
user profile
Seller_qMs8lNRguzlaR

I have raised 3 cases so far which are transfered but without any solution:

15163384291 / 15150342341 / 15133687291

If i want to change the verification method to a google authenticator i need to go to login settings and then this would require etering an OTP which is sent to a wrong number

I tried to go to the 2 step verification method and uploaded my passport twice but nothing happened, my account wasnt even under review this is what customer service told me

i am turning into circles and at some point i might lose access to my seller accoutn and i have products that will arrive at amazon warehouse in 1 week

everytime i contact customer service they transfer my case but no one contacts me

20
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう