Question about Inbound Defect Fees
Hello everyone,
I have a question regarding Amazon's newest policy on Inbound Defect Fees. According to the policy outlined here: https://sellercentral.amazon.com/help/hub/reference/GL5XA3MNXAJKJE8E, if your shipments are delivered to the wrong location or if you delete and abandon shipments, you may incur inbound defect fees to cover the additional costs associated with re-routing, receiving, and processing your shipment.
My specific query pertains to deleted shipments. In the link provided below: https://sellercentral.amazon.com/help/hub/reference/GLMEBQLNBY97ANYY, it mentions the scenario of "deleting shipping plans after you've approved them." I seek clarification on the definition of an approved shipment and at which stage and status of the shipment this approval is determined.
For instance, when using STA to create a shipment, after completing Step 1: Confirmed inventory to send and Step 2: Confirmed shipping, the process reaches Step 3: Print box labels, at which point the status of the shipment is "working." If the shipment is canceled at this stage, would it result in inbound defect fees being charged?
I would greatly appreciate any insights or information from those familiar with this aspect of Amazon's policies. Thank you.
Question about Inbound Defect Fees
Hello everyone,
I have a question regarding Amazon's newest policy on Inbound Defect Fees. According to the policy outlined here: https://sellercentral.amazon.com/help/hub/reference/GL5XA3MNXAJKJE8E, if your shipments are delivered to the wrong location or if you delete and abandon shipments, you may incur inbound defect fees to cover the additional costs associated with re-routing, receiving, and processing your shipment.
My specific query pertains to deleted shipments. In the link provided below: https://sellercentral.amazon.com/help/hub/reference/GLMEBQLNBY97ANYY, it mentions the scenario of "deleting shipping plans after you've approved them." I seek clarification on the definition of an approved shipment and at which stage and status of the shipment this approval is determined.
For instance, when using STA to create a shipment, after completing Step 1: Confirmed inventory to send and Step 2: Confirmed shipping, the process reaches Step 3: Print box labels, at which point the status of the shipment is "working." If the shipment is canceled at this stage, would it result in inbound defect fees being charged?
I would greatly appreciate any insights or information from those familiar with this aspect of Amazon's policies. Thank you.
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Seller_XkcrCrYL3RSnU
Who can answer my quesion? @TaylorR_Amazon @Steve_Amazon @Bryce_Amazon @Dominic_Amazon @Jameson_Amazon
KJ_Amazon
Hello @Seller_XkcrCrYL3RSnU.
Thanks for the detailed question about Inbound Defect Fees.
Deleted, misrouted, and incomplete shipments
"Once you approve a shipping plan on your Review shipments page, we begin preparing for the arrival of your inventory, and we rely on your approved plan to coordinate our operations. "
Per the help page above, you approve shipping plans on the Review Shipments page, which begins the process of Amazon preparing for the arrival of your inventory.
