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Seller_9BJHFUGKQgyId

Amazon deactivated account due to inactiveness

Hi

I got an email last night saying that amazon deactivated my account due to inactiveness, i dont understand as how it was inactive when i just registered my brand last week. They asked for documents for verification which ive sent, but they rejected it saying that the county of origin does not match to the country i selected when registered.

I am a south african citizen and have a store in usa. kindly assist me to reactivate my account

my case id is 15665587881

Thanks

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Seller_9BJHFUGKQgyId

Amazon deactivated account due to inactiveness

Hi

I got an email last night saying that amazon deactivated my account due to inactiveness, i dont understand as how it was inactive when i just registered my brand last week. They asked for documents for verification which ive sent, but they rejected it saying that the county of origin does not match to the country i selected when registered.

I am a south african citizen and have a store in usa. kindly assist me to reactivate my account

my case id is 15665587881

Thanks

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Seller_OvL8C4BJWiuS9
Seller_9BJHFUGKQgyId様の投稿への返信

Are they asking for a business license or a piped utility bill? You have to have one of these for verification purposes that match to what you used to sign up your Amazon account with.

20
user profile
Emet_Amazon
Seller_9BJHFUGKQgyId様の投稿への返信

Hello @Seller_9BJHFUGKQgyId,

Thank you for posting your concerns with verification and providing your case.

I got an email last night saying that amazon deactivated my account due to inactiveness, i dont understand as how it was inactive when i just registered my brand last week. They asked for documents for verification which ive sent, but they rejected it saying that the county of origin does not match to the country i selected when registered.

I am a south african citizen and have a store in usa. kindly assist me to reactivate my account

my case id is 15665587881

Upon review of your case I see the concerns related to the country of origin. This along with you mentioning being a South African citizen, what did you use when you registered the account originally? When you provided your documentation, were they addressed to the location used to register the store? If no, do you have additional documentation to verify what was used to register the store?

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_9BJHFUGKQgyId

Amazon deactivated account due to inactiveness

Hi

I got an email last night saying that amazon deactivated my account due to inactiveness, i dont understand as how it was inactive when i just registered my brand last week. They asked for documents for verification which ive sent, but they rejected it saying that the county of origin does not match to the country i selected when registered.

I am a south african citizen and have a store in usa. kindly assist me to reactivate my account

my case id is 15665587881

Thanks

14件の閲覧
2件の返信
アカウント健全性
タグ:停止中
00
返信
user profile
Seller_9BJHFUGKQgyId

Amazon deactivated account due to inactiveness

Hi

I got an email last night saying that amazon deactivated my account due to inactiveness, i dont understand as how it was inactive when i just registered my brand last week. They asked for documents for verification which ive sent, but they rejected it saying that the county of origin does not match to the country i selected when registered.

I am a south african citizen and have a store in usa. kindly assist me to reactivate my account

my case id is 15665587881

Thanks

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タグ:停止中
00
14件の閲覧
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user profile

Amazon deactivated account due to inactiveness

投稿者：Seller_9BJHFUGKQgyId

Hi

I got an email last night saying that amazon deactivated my account due to inactiveness, i dont understand as how it was inactive when i just registered my brand last week. They asked for documents for verification which ive sent, but they rejected it saying that the county of origin does not match to the country i selected when registered.

I am a south african citizen and have a store in usa. kindly assist me to reactivate my account

my case id is 15665587881

Thanks

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タグ:停止中
00
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Seller_OvL8C4BJWiuS9
Seller_9BJHFUGKQgyId様の投稿への返信

Are they asking for a business license or a piped utility bill? You have to have one of these for verification purposes that match to what you used to sign up your Amazon account with.

20
user profile
Emet_Amazon
Seller_9BJHFUGKQgyId様の投稿への返信

Hello @Seller_9BJHFUGKQgyId,

Thank you for posting your concerns with verification and providing your case.

I got an email last night saying that amazon deactivated my account due to inactiveness, i dont understand as how it was inactive when i just registered my brand last week. They asked for documents for verification which ive sent, but they rejected it saying that the county of origin does not match to the country i selected when registered.

I am a south african citizen and have a store in usa. kindly assist me to reactivate my account

my case id is 15665587881

Upon review of your case I see the concerns related to the country of origin. This along with you mentioning being a South African citizen, what did you use when you registered the account originally? When you provided your documentation, were they addressed to the location used to register the store? If no, do you have additional documentation to verify what was used to register the store?

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_OvL8C4BJWiuS9
Seller_9BJHFUGKQgyId様の投稿への返信

Are they asking for a business license or a piped utility bill? You have to have one of these for verification purposes that match to what you used to sign up your Amazon account with.

20
user profile
Seller_OvL8C4BJWiuS9
Seller_9BJHFUGKQgyId様の投稿への返信

Are they asking for a business license or a piped utility bill? You have to have one of these for verification purposes that match to what you used to sign up your Amazon account with.

20
返信
user profile
Emet_Amazon
Seller_9BJHFUGKQgyId様の投稿への返信

Hello @Seller_9BJHFUGKQgyId,

Thank you for posting your concerns with verification and providing your case.

I got an email last night saying that amazon deactivated my account due to inactiveness, i dont understand as how it was inactive when i just registered my brand last week. They asked for documents for verification which ive sent, but they rejected it saying that the county of origin does not match to the country i selected when registered.

I am a south african citizen and have a store in usa. kindly assist me to reactivate my account

my case id is 15665587881

Upon review of your case I see the concerns related to the country of origin. This along with you mentioning being a South African citizen, what did you use when you registered the account originally? When you provided your documentation, were they addressed to the location used to register the store? If no, do you have additional documentation to verify what was used to register the store?

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
user profile
Emet_Amazon
Seller_9BJHFUGKQgyId様の投稿への返信

Hello @Seller_9BJHFUGKQgyId,

Thank you for posting your concerns with verification and providing your case.

I got an email last night saying that amazon deactivated my account due to inactiveness, i dont understand as how it was inactive when i just registered my brand last week. They asked for documents for verification which ive sent, but they rejected it saying that the county of origin does not match to the country i selected when registered.

I am a south african citizen and have a store in usa. kindly assist me to reactivate my account

my case id is 15665587881

Upon review of your case I see the concerns related to the country of origin. This along with you mentioning being a South African citizen, what did you use when you registered the account originally? When you provided your documentation, were they addressed to the location used to register the store? If no, do you have additional documentation to verify what was used to register the store?

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
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