FBA removal order shipment is switcheroo, but support is not able to help us reimburse
We were expecting a FBA removal order's shipment of 14 items, but it returned as a switcheroo of a different company's pallet.
The seller's support keeps asking for a packing slip which is not found alone with the pallet, and will not help us reimburse anything after multiple support tickets.
Any help is appreciated!
FBA removal order shipment is switcheroo, but support is not able to help us reimburse
We were expecting a FBA removal order's shipment of 14 items, but it returned as a switcheroo of a different company's pallet.
The seller's support keeps asking for a packing slip which is not found alone with the pallet, and will not help us reimburse anything after multiple support tickets.
Any help is appreciated!
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KJ_Amazon
Hello @Seller_NoNBv1GyG9fHm. Can you please share a Case ID so I can take a look at those details?