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Seller_NE3UNsc0AIfut

Got invalid value on Vital info when adding a product

Hi,

I'm having trouble adding a product. Although the package contains 1 item, with a unit count of 1 and a unit count type of "Count", the 'Vital info' tab indicates that the 'Unit Count' and 'Unit Count Type' fields are invalid.

Thanks,

- Tim

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Seller_NE3UNsc0AIfut

Got invalid value on Vital info when adding a product

Hi,

I'm having trouble adding a product. Although the package contains 1 item, with a unit count of 1 and a unit count type of "Count", the 'Vital info' tab indicates that the 'Unit Count' and 'Unit Count Type' fields are invalid.

Thanks,

- Tim

img
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Seller_rI7BZIczK8iAC
Seller_NE3UNsc0AIfut様の投稿への返信

I think the system is asking the length which would mean as unit count you put the total length. Look at other listings. Like this the customers can compare the price per foot.

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Michelle_Amazon
Seller_NE3UNsc0AIfut様の投稿への返信

Hello @Seller_NE3UNsc0AIfut,

Michelle at Amazon here. I am sorry to hear the issues you are having when trying to add your product. Do you have a case with Seller Support that I can take a look at? If you don't have a case, start here and let me know if they are not able to help you. Be sure to provide the UPC or ASIN you are trying to add and any relevant screenshots so they can troubleshoot this for you.

Please let me know if you need further assistance.

Regards,

Michelle

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Seller_NE3UNsc0AIfut

Got invalid value on Vital info when adding a product

Hi,

I'm having trouble adding a product. Although the package contains 1 item, with a unit count of 1 and a unit count type of "Count", the 'Vital info' tab indicates that the 'Unit Count' and 'Unit Count Type' fields are invalid.

Thanks,

- Tim

img
38件の閲覧
5件の返信
00
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user profile
Seller_NE3UNsc0AIfut

Got invalid value on Vital info when adding a product

Hi,

I'm having trouble adding a product. Although the package contains 1 item, with a unit count of 1 and a unit count type of "Count", the 'Vital info' tab indicates that the 'Unit Count' and 'Unit Count Type' fields are invalid.

Thanks,

- Tim

img
00
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5件の返信
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Got invalid value on Vital info when adding a product

投稿者：Seller_NE3UNsc0AIfut

Hi,

I'm having trouble adding a product. Although the package contains 1 item, with a unit count of 1 and a unit count type of "Count", the 'Vital info' tab indicates that the 'Unit Count' and 'Unit Count Type' fields are invalid.

Thanks,

- Tim

img
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Seller_rI7BZIczK8iAC
Seller_NE3UNsc0AIfut様の投稿への返信

I think the system is asking the length which would mean as unit count you put the total length. Look at other listings. Like this the customers can compare the price per foot.

00
user profile
Michelle_Amazon
Seller_NE3UNsc0AIfut様の投稿への返信

Hello @Seller_NE3UNsc0AIfut,

Michelle at Amazon here. I am sorry to hear the issues you are having when trying to add your product. Do you have a case with Seller Support that I can take a look at? If you don't have a case, start here and let me know if they are not able to help you. Be sure to provide the UPC or ASIN you are trying to add and any relevant screenshots so they can troubleshoot this for you.

Please let me know if you need further assistance.

Regards,

Michelle

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Seller_rI7BZIczK8iAC
Seller_NE3UNsc0AIfut様の投稿への返信

I think the system is asking the length which would mean as unit count you put the total length. Look at other listings. Like this the customers can compare the price per foot.

00
user profile
Seller_rI7BZIczK8iAC
Seller_NE3UNsc0AIfut様の投稿への返信

I think the system is asking the length which would mean as unit count you put the total length. Look at other listings. Like this the customers can compare the price per foot.

00
返信
user profile
Michelle_Amazon
Seller_NE3UNsc0AIfut様の投稿への返信

Hello @Seller_NE3UNsc0AIfut,

Michelle at Amazon here. I am sorry to hear the issues you are having when trying to add your product. Do you have a case with Seller Support that I can take a look at? If you don't have a case, start here and let me know if they are not able to help you. Be sure to provide the UPC or ASIN you are trying to add and any relevant screenshots so they can troubleshoot this for you.

Please let me know if you need further assistance.

Regards,

Michelle

00
user profile
Michelle_Amazon
Seller_NE3UNsc0AIfut様の投稿への返信

Hello @Seller_NE3UNsc0AIfut,

Michelle at Amazon here. I am sorry to hear the issues you are having when trying to add your product. Do you have a case with Seller Support that I can take a look at? If you don't have a case, start here and let me know if they are not able to help you. Be sure to provide the UPC or ASIN you are trying to add and any relevant screenshots so they can troubleshoot this for you.

Please let me know if you need further assistance.

Regards,

Michelle

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