Restricted Generic ASIN Error
Hello,
I'm getting when trying to list the product having ASIN number "B0BZFNSTX3". I was allowed to sell this product on Amazon by both "The authorized distributor" and "Amazon (means I'm seeing button "Sell this product")" but when I'm trying to list it by clicking on "Sell this product" the error pops up that says that, I'm trying to change the details of "Restricted Generic ASIN"
Note: screenshot of error for further clarification on error.

Although, the listing I'm trying to create is of the Brand named "ISNTREE" Its a Variety pack of 2 and does not fall under the category of Generic ASIN.
Can someone please look into this matter.
I have this product lab testing report from a FDA approved lab AEMTEK INC. Our product legit for safety concern and we have Certificate of Analysis for this product that are attached in the file Case 13982728281.
Thanks
Restricted Generic ASIN Error
Hello,
I'm getting when trying to list the product having ASIN number "B0BZFNSTX3". I was allowed to sell this product on Amazon by both "The authorized distributor" and "Amazon (means I'm seeing button "Sell this product")" but when I'm trying to list it by clicking on "Sell this product" the error pops up that says that, I'm trying to change the details of "Restricted Generic ASIN"
Note: screenshot of error for further clarification on error.

Although, the listing I'm trying to create is of the Brand named "ISNTREE" Its a Variety pack of 2 and does not fall under the category of Generic ASIN.
Can someone please look into this matter.
I have this product lab testing report from a FDA approved lab AEMTEK INC. Our product legit for safety concern and we have Certificate of Analysis for this product that are attached in the file Case 13982728281.
Thanks
0件の返信
Seller_LImVvUWeyiCfQ
Why would you want to list on this Generic PDP?
You cannot list a name brand product under a Generic ad. You'll need to create a new ASIN/Product Detail Page.
Did you read the link Amazon sent you? You should, as well as everything else you can find in Seller Help and Seller University about listing products.
Seller_sLUCiAT9OfLIx
This is a branded product which is a variety of pack 2. GS1-approved barcode is available on my packaging I'm already buy this product from a distributor and created case. We provide them a pictures of the product and packaging and a testing report from FDA approved lab for sunscreen.
Case ID 13982728281
Glenn_Amazon
Greetings @Seller_sLUCiAT9OfLIx,
Thank you for reaching out with your difficulties with this product. I've reviewed your case and the findings of the Seller Support team are correct. Per the Generic Product Policy, you cannot list a generic product against a brand name and cannot change the detail page of a generic product to a brand name. You can review further on the Amazon Generic Product Policy.
Thank you for your understanding.
-Glenn