Can't Re-activate My Account - Notarized Translation of Internet Service Rejected for Unsupported Language
Hello, this is Dzaki. I have issue for my account. I have tried reactive my account but always rejected (8 times). I got email from Amazon, they said "We could not verify the documents that you provided because the translation that you provided is not a notarized translation."
I did what they said but still rejected, I have tried 3 different Notarized Translation Verified but still rejected because my document didn't use notarized translation! why?! I'm so confused about this! please tell me what's wrong? or can you give me recommendation notarized translation services that will definitely be accepted?
Can't Re-activate My Account - Notarized Translation of Internet Service Rejected for Unsupported Language
Hello, this is Dzaki. I have issue for my account. I have tried reactive my account but always rejected (8 times). I got email from Amazon, they said "We could not verify the documents that you provided because the translation that you provided is not a notarized translation."
I did what they said but still rejected, I have tried 3 different Notarized Translation Verified but still rejected because my document didn't use notarized translation! why?! I'm so confused about this! please tell me what's wrong? or can you give me recommendation notarized translation services that will definitely be accepted?
0件の返信
Atlas_Amazon
Hello @Narey_Store
Thank you for the information provided. I understand you are in the process of completing your verification. When it comes to the notarized documents, the original utility bill and the notarized translation should be submitted together. If you are submitting the correct documents and they are not getting accepted due to the notarization, have you looked at another location you could try to get the notarization?
If you have any additional questions or other concerns to share, refer here for additional guidance.
Your friend,
Atlas
Seller_RdsGPuWKFT4xi
Hello, have you resolved this? I have the same issue.