Shipments in transit for over a month with no units received yet.
4 of my shipments are in transit for over a month. In the Content tab, it says "Receiving' but the quantity received is still 0. I created a case but no luck in moving the shipment forward. Case id:15742043101
This delay has seriously impacted by plans. Any help is greatly appreciated.
Shipments in transit for over a month with no units received yet.
4 of my shipments are in transit for over a month. In the Content tab, it says "Receiving' but the quantity received is still 0. I created a case but no luck in moving the shipment forward. Case id:15742043101
This delay has seriously impacted by plans. Any help is greatly appreciated.
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Seller_pqyb5rPg4qPy7
@predd have you had any luck on this? I have a shipment stuck in the same scenerio. Seems like a big issue that nobody on seller support or "Amazon" can do anything about it. I see cases after cases with the same responses. I've opened two cases and just get the same response. It's been almost a month now for my shipment still in "receiving" with no movement.
Dominic_Amazon
Hi @Seller_zLiPdAf6eIw7w,
Dominic from Amazon here, unfortunately we cannot expedite a shipment being received. We have to wait for the shipment to be fully received. Then if there are discrepancies you will be able to investigate those.
Best,
Dominic
