Unable to access virtual identity verification video interview
I received your email regarding the virtual identity verification process for sellers, which includes a video interview. However, I am currently unable to proceed because the verification link provided is not working.
Could you please assist or provide an updated link so I may complete the identity verification process as required?
Thank you for your attention to this matter.
Unable to access virtual identity verification video interview
I received your email regarding the virtual identity verification process for sellers, which includes a video interview. However, I am currently unable to proceed because the verification link provided is not working.
Could you please assist or provide an updated link so I may complete the identity verification process as required?
Thank you for your attention to this matter.
0件の返信
Emet_Amazon
Hello @Seller_5EkFNbHdtefkH,
Thank you for sharing your concerns with a verification request.
I received your email regarding the virtual identity verification process for sellers, which includes a video interview. However, I am currently unable to proceed because the verification link provided is not working.
Could you please assist or provide an updated link so I may complete the identity verification process as required?
As you've mentioned there was a request to complete an in person video call for verification, however the link provided is not working as intended. I have gone ahead and reached out to our review teams to take a closer look at the situation. I have additionally asked that they share a new link with you, so please continue monitoring both your case log, performance notifications and emails to ensure you receive the link. If you have not heard back from our teams please reach back out here so I can follow up with them on their progress or status of the review.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
