Dear community members,

I hope this post finds you well.

My account has been deactivated for identity verification, despite my having submitted all the required documents. However, I have yet to receive any response, even after three days. This delay is causing significant distress, as the deactivation has led to the suspension of my accounts on seven platforms, including those in the United States. Consequently, all my sales and inventory payments have been put on hold.

I would sincerely appreciate any assistance you can provide in resolving this matter. The prolonged response time from the Amazon Performance Team in Australia is deeply concerning, as it threatens to undo years of hard work.

I look forward to your guidance and prompt support.

Best regards,

Tharanga Hemachandra