Compliance document approval
Hi,
We are trying to get our children’s product compliance documents approved. It is still currently “Under Review”.
We waited the 15 business days without any movement. Then they said they would expedite and we would get it looked at in 5 business days. That didn’t happen.
Any idea how we can get this moving? We have spent a lot of money on the safety documents and our inventory.
Case ID 17590119661
Thanks.
Compliance document approval
Hi,
We are trying to get our children’s product compliance documents approved. It is still currently “Under Review”.
We waited the 15 business days without any movement. Then they said they would expedite and we would get it looked at in 5 business days. That didn’t happen.
Any idea how we can get this moving? We have spent a lot of money on the safety documents and our inventory.
Case ID 17590119661
Thanks.
0件の返信
Cooper_Amazon
Good Evening @Seller_6jwHJjVjQf2FT,
I wanted to stop by and let you know I have escalated the CASE ID 17590119661 to the Compliance Team in hopes of getting the information reviewed as soon as possible as you have been kindly and patiently waiting over a month for a response. The team should get back to us within the next few business days. I will follow up with you as soon as I hear back from them. Until then, have a great rest of the week and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_6jwHJjVjQf2FT,
I just wanted to reach out to let you know your compliance documents have been reviewed and approved on CASE ID 17590119661!
With that great news, I hope you have a wonderful rest of the week and looking forward to seeing you on the forums again soon. Take care.
Cheers, Cooper_Amazon