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Seller_FoIsRPUIpmNrJ

Lost Inventory Reimbursed at 47% of Cost

Amazon lost a large shipment that was sent into FBA and has decided to only reimburse for $0.40 per unit (each unit costs $0.84), not to mention the placement fees, inbound shipping fees etc. Seller support keeps replying with the same template response that is super unhelpful...

Anyone else had this same issue?

Why should the small business sellers of Amazon have to pay out of pocket for Amazon's mistakes?

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Seller_FoIsRPUIpmNrJ

Lost Inventory Reimbursed at 47% of Cost

Amazon lost a large shipment that was sent into FBA and has decided to only reimburse for $0.40 per unit (each unit costs $0.84), not to mention the placement fees, inbound shipping fees etc. Seller support keeps replying with the same template response that is super unhelpful...

Anyone else had this same issue?

Why should the small business sellers of Amazon have to pay out of pocket for Amazon's mistakes?

在庫管理
タグ:在庫
180
1082件の閲覧
17件の返信
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Dominic_Amazon
Seller_FoIsRPUIpmNrJ様の投稿への返信

Hi @Seller_FoIsRPUIpmNrJ,

Dominic from Amazon here, happy to help. This help page, FBA inventory reimbursement policy, should provide some great info o n the reimbursement process.

Because item prices tend to fluctuate over time and may vary widely from seller to seller, we compare several price indicators to determine an estimated sale price for the item when calculating the reimbursement amount. The price indicators we compare are:

  • The median price at which you have sold the item on Amazon over the past 18 months
  • The median price at which other sellers have sold the same item on Amazon over the past 18 months
  • The current list price you have set for the same item on Amazon or the mean list price if you have multiple listings for the same item
  • The current list price for the same item from other sellers on Amazon

Best,

Dominic

036
user profile
Seller_gVgGkYf88ifhQ
Seller_FoIsRPUIpmNrJ様の投稿への返信

Hey @Seller_FoIsRPUIpmNrJ

Amazon is supposed to reimburse the items based on what it would have sold at (as if a customer had purchased the units). I know a LOT of companies that like when Amazon misplaces items because it is essentially a sale for them.

The other factor that comes into play is, if you sold them and Amazon took their selling fee/FBA fee, what would your cut have been.

When you say each unit "costs" 84 cents are you talking your cost, or the selling price? What do these units actually sell for?

60
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_FoIsRPUIpmNrJ

Lost Inventory Reimbursed at 47% of Cost

Amazon lost a large shipment that was sent into FBA and has decided to only reimburse for $0.40 per unit (each unit costs $0.84), not to mention the placement fees, inbound shipping fees etc. Seller support keeps replying with the same template response that is super unhelpful...

Anyone else had this same issue?

Why should the small business sellers of Amazon have to pay out of pocket for Amazon's mistakes?

1082件の閲覧
17件の返信
在庫管理
タグ:在庫
180
返信
user profile
Seller_FoIsRPUIpmNrJ

Lost Inventory Reimbursed at 47% of Cost

Amazon lost a large shipment that was sent into FBA and has decided to only reimburse for $0.40 per unit (each unit costs $0.84), not to mention the placement fees, inbound shipping fees etc. Seller support keeps replying with the same template response that is super unhelpful...

Anyone else had this same issue?

Why should the small business sellers of Amazon have to pay out of pocket for Amazon's mistakes?

在庫管理
タグ:在庫
180
1082件の閲覧
17件の返信
返信
user profile

Lost Inventory Reimbursed at 47% of Cost

投稿者：Seller_FoIsRPUIpmNrJ

Amazon lost a large shipment that was sent into FBA and has decided to only reimburse for $0.40 per unit (each unit costs $0.84), not to mention the placement fees, inbound shipping fees etc. Seller support keeps replying with the same template response that is super unhelpful...

Anyone else had this same issue?

Why should the small business sellers of Amazon have to pay out of pocket for Amazon's mistakes?

在庫管理
タグ:在庫
180
1082件の閲覧
17件の返信
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Dominic_Amazon
Seller_FoIsRPUIpmNrJ様の投稿への返信

Hi @Seller_FoIsRPUIpmNrJ,

Dominic from Amazon here, happy to help. This help page, FBA inventory reimbursement policy, should provide some great info o n the reimbursement process.

Because item prices tend to fluctuate over time and may vary widely from seller to seller, we compare several price indicators to determine an estimated sale price for the item when calculating the reimbursement amount. The price indicators we compare are:

  • The median price at which you have sold the item on Amazon over the past 18 months
  • The median price at which other sellers have sold the same item on Amazon over the past 18 months
  • The current list price you have set for the same item on Amazon or the mean list price if you have multiple listings for the same item
  • The current list price for the same item from other sellers on Amazon

Best,

Dominic

036
user profile
Seller_gVgGkYf88ifhQ
Seller_FoIsRPUIpmNrJ様の投稿への返信

Hey @Seller_FoIsRPUIpmNrJ

Amazon is supposed to reimburse the items based on what it would have sold at (as if a customer had purchased the units). I know a LOT of companies that like when Amazon misplaces items because it is essentially a sale for them.

The other factor that comes into play is, if you sold them and Amazon took their selling fee/FBA fee, what would your cut have been.

When you say each unit "costs" 84 cents are you talking your cost, or the selling price? What do these units actually sell for?

60
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Dominic_Amazon
Seller_FoIsRPUIpmNrJ様の投稿への返信

Hi @Seller_FoIsRPUIpmNrJ,

Dominic from Amazon here, happy to help. This help page, FBA inventory reimbursement policy, should provide some great info o n the reimbursement process.

Because item prices tend to fluctuate over time and may vary widely from seller to seller, we compare several price indicators to determine an estimated sale price for the item when calculating the reimbursement amount. The price indicators we compare are:

  • The median price at which you have sold the item on Amazon over the past 18 months
  • The median price at which other sellers have sold the same item on Amazon over the past 18 months
  • The current list price you have set for the same item on Amazon or the mean list price if you have multiple listings for the same item
  • The current list price for the same item from other sellers on Amazon

Best,

Dominic

036
user profile
Dominic_Amazon
Seller_FoIsRPUIpmNrJ様の投稿への返信

Hi @Seller_FoIsRPUIpmNrJ,

Dominic from Amazon here, happy to help. This help page, FBA inventory reimbursement policy, should provide some great info o n the reimbursement process.

Because item prices tend to fluctuate over time and may vary widely from seller to seller, we compare several price indicators to determine an estimated sale price for the item when calculating the reimbursement amount. The price indicators we compare are:

  • The median price at which you have sold the item on Amazon over the past 18 months
  • The median price at which other sellers have sold the same item on Amazon over the past 18 months
  • The current list price you have set for the same item on Amazon or the mean list price if you have multiple listings for the same item
  • The current list price for the same item from other sellers on Amazon

Best,

Dominic

036
返信
user profile
Seller_gVgGkYf88ifhQ
Seller_FoIsRPUIpmNrJ様の投稿への返信

Hey @Seller_FoIsRPUIpmNrJ

Amazon is supposed to reimburse the items based on what it would have sold at (as if a customer had purchased the units). I know a LOT of companies that like when Amazon misplaces items because it is essentially a sale for them.

The other factor that comes into play is, if you sold them and Amazon took their selling fee/FBA fee, what would your cut have been.

When you say each unit "costs" 84 cents are you talking your cost, or the selling price? What do these units actually sell for?

60
user profile
Seller_gVgGkYf88ifhQ
Seller_FoIsRPUIpmNrJ様の投稿への返信

Hey @Seller_FoIsRPUIpmNrJ

Amazon is supposed to reimburse the items based on what it would have sold at (as if a customer had purchased the units). I know a LOT of companies that like when Amazon misplaces items because it is essentially a sale for them.

The other factor that comes into play is, if you sold them and Amazon took their selling fee/FBA fee, what would your cut have been.

When you say each unit "costs" 84 cents are you talking your cost, or the selling price? What do these units actually sell for?

60
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう