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Seller_ZhJwb386Py1cc

Password expires daily?

For the third day in a row, Amazon has not recognized my password for my seller account. Three times I've changed the password to get in, but it's a pain in the neck. Am I doing something wrong?

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Seller_ZhJwb386Py1cc

Password expires daily?

For the third day in a row, Amazon has not recognized my password for my seller account. Three times I've changed the password to get in, but it's a pain in the neck. Am I doing something wrong?

10
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Seller_rI7BZIczK8iAC

That is strange. For six years my password never did "expire", use always the same one. Never heard about that.

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Connor_Amazon

Hi @Seller_ZhJwb386Py1cc

Connor from Amazon here, thanks for reaching out.

I never had a seller had this password expiration issue. Is that an error you see when you try to sign in? I'd recommend signing in from another device/browser and clear your cache+cookies and go from there.

If we see suspicious or unusual activity, we can lock your account to protect it and then you will be forced to change the password. I also recommend that you don't recycle old passwords as well.

if you have any screenshots of what you use and share them here (without posting any personal info) that would be helpful for us to share with our tech team as well.

Let me know if you are still having the same issue,

Connor

00
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Seller_ZhJwb386Py1cc

Password expires daily?

For the third day in a row, Amazon has not recognized my password for my seller account. Three times I've changed the password to get in, but it's a pain in the neck. Am I doing something wrong?

11件の閲覧
2件の返信
10
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user profile
Seller_ZhJwb386Py1cc

Password expires daily?

For the third day in a row, Amazon has not recognized my password for my seller account. Three times I've changed the password to get in, but it's a pain in the neck. Am I doing something wrong?

10
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2件の返信
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user profile

Password expires daily?

投稿者:Seller_ZhJwb386Py1cc

For the third day in a row, Amazon has not recognized my password for my seller account. Three times I've changed the password to get in, but it's a pain in the neck. Am I doing something wrong?

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Seller_rI7BZIczK8iAC

That is strange. For six years my password never did "expire", use always the same one. Never heard about that.

00
user profile
Connor_Amazon

Hi @Seller_ZhJwb386Py1cc

Connor from Amazon here, thanks for reaching out.

I never had a seller had this password expiration issue. Is that an error you see when you try to sign in? I'd recommend signing in from another device/browser and clear your cache+cookies and go from there.

If we see suspicious or unusual activity, we can lock your account to protect it and then you will be forced to change the password. I also recommend that you don't recycle old passwords as well.

if you have any screenshots of what you use and share them here (without posting any personal info) that would be helpful for us to share with our tech team as well.

Let me know if you are still having the same issue,

Connor

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_rI7BZIczK8iAC

That is strange. For six years my password never did "expire", use always the same one. Never heard about that.

00
user profile
Seller_rI7BZIczK8iAC

That is strange. For six years my password never did "expire", use always the same one. Never heard about that.

00
返信
user profile
Connor_Amazon

Hi @Seller_ZhJwb386Py1cc

Connor from Amazon here, thanks for reaching out.

I never had a seller had this password expiration issue. Is that an error you see when you try to sign in? I'd recommend signing in from another device/browser and clear your cache+cookies and go from there.

If we see suspicious or unusual activity, we can lock your account to protect it and then you will be forced to change the password. I also recommend that you don't recycle old passwords as well.

if you have any screenshots of what you use and share them here (without posting any personal info) that would be helpful for us to share with our tech team as well.

Let me know if you are still having the same issue,

Connor

00
user profile
Connor_Amazon

Hi @Seller_ZhJwb386Py1cc

Connor from Amazon here, thanks for reaching out.

I never had a seller had this password expiration issue. Is that an error you see when you try to sign in? I'd recommend signing in from another device/browser and clear your cache+cookies and go from there.

If we see suspicious or unusual activity, we can lock your account to protect it and then you will be forced to change the password. I also recommend that you don't recycle old passwords as well.

if you have any screenshots of what you use and share them here (without posting any personal info) that would be helpful for us to share with our tech team as well.

Let me know if you are still having the same issue,

Connor

00
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このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう