Password expires daily?
For the third day in a row, Amazon has not recognized my password for my seller account. Three times I've changed the password to get in, but it's a pain in the neck. Am I doing something wrong?
Password expires daily?
For the third day in a row, Amazon has not recognized my password for my seller account. Three times I've changed the password to get in, but it's a pain in the neck. Am I doing something wrong?
2件の返信
Seller_rI7BZIczK8iAC
That is strange. For six years my password never did "expire", use always the same one. Never heard about that.
Connor_Amazon
Hi @Seller_ZhJwb386Py1cc
Connor from Amazon here, thanks for reaching out.
I never had a seller had this password expiration issue. Is that an error you see when you try to sign in? I'd recommend signing in from another device/browser and clear your cache+cookies and go from there.
If we see suspicious or unusual activity, we can lock your account to protect it and then you will be forced to change the password. I also recommend that you don't recycle old passwords as well.
if you have any screenshots of what you use and share them here (without posting any personal info) that would be helpful for us to share with our tech team as well.
Let me know if you are still having the same issue,
Connor
