ORDER NOT RETURNED AND WAS REFUNDED

読み取り専用
オーストラリア
ベルギー
ブラジル
カナダ
エジプト
フランス
ドイツ
インド
イタリア
日本
メキシコ
オランダ
ポーランド
サウジアラビア
シンガポール
スペイン
スウェーデン
トルコ
アラブ首長国連邦
イギリス
米国
米国
imgサインイン
国が変更されました
user profile
Seller_n563jG9LzmCkn

ORDER NOT RETURNED AND WAS REFUNDED

ITS DISGUSTING HOW AMAZON TREATS SELLERS.

Order ID: 112-1624702-7334662

Customer did not want the item Return reason No longer needed. The customer created a return request. Return tracking # 1ZC1G2149089935955

As you can see the item was NEVER returned and the customer was refunded through the chargeback claim.

I tried creating a safe t claim SAFE-T Claim ID: 63984-86157-4158845 only to get denied

Please let me know how can I proceed to get my refund

Thank you

56件の閲覧
7件の返信
タグ:SAFE-T, 返品の出荷, 返金
00
返信
7件の返信
user profile
Seller_OvL8C4BJWiuS9

There is no safe-t claim on chargebacks. Amazon doesn't have anything to do with chargebacks accept to present the information you provide to the buyer's bank that the claim comes from.

10
user profile
SEAmod

Hello @Seller_n563jG9LzmCkn

I apologize that the buyer filed a chargeback for your order. In a chargeback situation, the buyer contacts their credit card company to dispute the charge. Amazon acts as an intermediary, collecting information from sellers and providing it to the credit card bank to facilitate resolution. While frustrating, the responsibility lies with the buyer who initiated the chargeback process.

Susan

10
user profile
Seller_HP0CuTSNvJvu9

So we should go after the buyer directly?

user profile
SEAmod
While frustrating, the responsibility lies with the buyer who initiated the chargeback process.
投稿を表示
10
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう