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Seller_4OabhQe4E9ej3

Amazon claims shipment arrived to MEM1 but POD and carrier trackign show the correct FC as CLT2

We have rcvd a defect notice from Amazon that they rcvd a shipment to the wrong FC (MEM1) but our carrier tracking and POD show it was delivered to the correct FC (CLT2). Has anyone else experienced this and figured out what we can do to disprove this?

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タグ:フルフィルメント, フルフィルメントセンター, フルフィルメントセンターに納品, 配送料
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Seller_4OabhQe4E9ej3

Amazon claims shipment arrived to MEM1 but POD and carrier trackign show the correct FC as CLT2

We have rcvd a defect notice from Amazon that they rcvd a shipment to the wrong FC (MEM1) but our carrier tracking and POD show it was delivered to the correct FC (CLT2). Has anyone else experienced this and figured out what we can do to disprove this?

注文の出荷
タグ:フルフィルメント, フルフィルメントセンター, フルフィルメントセンターに納品, 配送料
00
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TaylorR_Amazon
Seller_4OabhQe4E9ej3様の投稿への返信

Hi @Seller_4OabhQe4E9ej3, if you believe you were issued inbound defect fees in error, you can request an investigation of the inbound defect fees. Be sure to submit your request within 30 days of the shipment problem notification.

For more information on inbound defect fees disputes, go to Resolve inbound performance issues.

00
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user profile
Seller_4OabhQe4E9ej3

Amazon claims shipment arrived to MEM1 but POD and carrier trackign show the correct FC as CLT2

We have rcvd a defect notice from Amazon that they rcvd a shipment to the wrong FC (MEM1) but our carrier tracking and POD show it was delivered to the correct FC (CLT2). Has anyone else experienced this and figured out what we can do to disprove this?

6件の閲覧
1件の返信
注文の出荷
タグ:フルフィルメント, フルフィルメントセンター, フルフィルメントセンターに納品, 配送料
00
返信
user profile
Seller_4OabhQe4E9ej3

Amazon claims shipment arrived to MEM1 but POD and carrier trackign show the correct FC as CLT2

We have rcvd a defect notice from Amazon that they rcvd a shipment to the wrong FC (MEM1) but our carrier tracking and POD show it was delivered to the correct FC (CLT2). Has anyone else experienced this and figured out what we can do to disprove this?

注文の出荷
タグ:フルフィルメント, フルフィルメントセンター, フルフィルメントセンターに納品, 配送料
00
6件の閲覧
1件の返信
返信
user profile

Amazon claims shipment arrived to MEM1 but POD and carrier trackign show the correct FC as CLT2

投稿者：Seller_4OabhQe4E9ej3

We have rcvd a defect notice from Amazon that they rcvd a shipment to the wrong FC (MEM1) but our carrier tracking and POD show it was delivered to the correct FC (CLT2). Has anyone else experienced this and figured out what we can do to disprove this?

注文の出荷
タグ:フルフィルメント, フルフィルメントセンター, フルフィルメントセンターに納品, 配送料
00
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1件の返信
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TaylorR_Amazon
Seller_4OabhQe4E9ej3様の投稿への返信

Hi @Seller_4OabhQe4E9ej3, if you believe you were issued inbound defect fees in error, you can request an investigation of the inbound defect fees. Be sure to submit your request within 30 days of the shipment problem notification.

For more information on inbound defect fees disputes, go to Resolve inbound performance issues.

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
TaylorR_Amazon
Seller_4OabhQe4E9ej3様の投稿への返信

Hi @Seller_4OabhQe4E9ej3, if you believe you were issued inbound defect fees in error, you can request an investigation of the inbound defect fees. Be sure to submit your request within 30 days of the shipment problem notification.

For more information on inbound defect fees disputes, go to Resolve inbound performance issues.

00
user profile
TaylorR_Amazon
Seller_4OabhQe4E9ej3様の投稿への返信

Hi @Seller_4OabhQe4E9ej3, if you believe you were issued inbound defect fees in error, you can request an investigation of the inbound defect fees. Be sure to submit your request within 30 days of the shipment problem notification.

For more information on inbound defect fees disputes, go to Resolve inbound performance issues.

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう