Is anyone else having masses of pending payment orders?
This weekend (6th. 7th July) suddenly something like 80% of my order are Pending Awaiting Payment Verification. Is there a billing issue with one of the card issuers or something. Normally I would see less then 5% of orders pending at any time, so it's a huge increase.
Is anyone else seeing this, before I try call seller support :) :)
Is anyone else having masses of pending payment orders?
This weekend (6th. 7th July) suddenly something like 80% of my order are Pending Awaiting Payment Verification. Is there a billing issue with one of the card issuers or something. Normally I would see less then 5% of orders pending at any time, so it's a huge increase.
Is anyone else seeing this, before I try call seller support :) :)
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Seller_HjfyVYcuJdbTf
@Seller_sT0uKB00NI8yZ
I know it says "Pending Payment" but they're not. They're really "Pending Shipment".
It's higher right now because of the holiday. You probably have more orders than usual or/and AMZ FBA is taking longer to get things out.
"Pending Payment" is a joke. Have you ever tried ordering something on Amazon.com without paying? But they make it look like it happens constantly on our Open Order statuses.
Joey_Amazon
Hello @Seller_sT0uKB00NI8yZ,
Thank you for using the Forums to bring this to our attention.
After reviewing your scenario, I couldn't find any abnormalities with your current pending orders. As per Pending Order guidelines an order detail verification processes can potentially extend order processing times for as long as 21 days.
If you notice unusual activity with a specific order, please file a case with Seller Support. If you don't receive a satisfactory answer, you can share the case ID on this thread, and I'll be happy to investigate further.
Please let me know if you have any other questions.
Thanks,
Joey
Seller_GDuTQdAqOtiHx
I have 1400 orders in Pending Awaiting Payment Verification status too. It's hurting our cashflow!
