UPS (Amazon partnered carrier) is unavailable. Check your ship-from address and try again.
I am trying to send product to Amazon for FBA. Every time I try to go forward in the process and purchase the shipping for the small parcel delivery (SPD) I get an error and it says that UPS is unavailable and to check my ship-from address and try again.
It seemed like maybe it was my address and so I added the +4 digits to the zip code and made sure the address was correct. That didn't work. Then I used UPS Store address near me and that didn't work either. I live in a city and there is nothing unusual about my address.
I also made sure to select the US marketplace. That did not change anything.
I also tried choosing a later date option thinking that maybe they are too backed up at UPS. That did not change anything.
Has anyone else had this problem and know a solution?
I'm really bummed that I printed, labeled, and packed all these items to learn that I am unable to ship with the Amazon partnered carrier UPS.
The only way I was able to move forward was if I used a non-amazon partnered carrier and that transaction would cost me 6 times more than what UPS Amazon partnered carrier was quoting me before the error so I canceled the shipment in hopes that I can figure out how to ship via UPS.
UPS (Amazon partnered carrier) is unavailable. Check your ship-from address and try again.
I am trying to send product to Amazon for FBA. Every time I try to go forward in the process and purchase the shipping for the small parcel delivery (SPD) I get an error and it says that UPS is unavailable and to check my ship-from address and try again.
It seemed like maybe it was my address and so I added the +4 digits to the zip code and made sure the address was correct. That didn't work. Then I used UPS Store address near me and that didn't work either. I live in a city and there is nothing unusual about my address.
I also made sure to select the US marketplace. That did not change anything.
I also tried choosing a later date option thinking that maybe they are too backed up at UPS. That did not change anything.
Has anyone else had this problem and know a solution?
I'm really bummed that I printed, labeled, and packed all these items to learn that I am unable to ship with the Amazon partnered carrier UPS.
The only way I was able to move forward was if I used a non-amazon partnered carrier and that transaction would cost me 6 times more than what UPS Amazon partnered carrier was quoting me before the error so I canceled the shipment in hopes that I can figure out how to ship via UPS.
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Seller_wyEQbPYgBdQ8h
I also just tried removing my apt number to simplify my address. That did not change anything.
I also tried clearing my cache and cookies as well as using a new web browser and updating and restarting my computer. That did not change anything.
Jameson_Amazon
Thank you for reaching out about this, @Seller_wyEQbPYgBdQ8h!
I just took a further look into your case 17075006501 and wanted to check in with you, were you able to get this situation resolved using the troubleshooting steps the internal team provided within that case?
If you are still experiencing this issue, please let me know!
Thanks again,
Jameson