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Seller_cr8VZ17Vl0DMD

FTW1-Shipment not Delivered

My shipment ID is FBA189Y4Z21K

I've checked with my carrier several times, the shipment was successfully delivered to the FTW1 at 14:45 on September 10th. But the shipment has been in transit for a long time and I haven't received any updates from the Shipment events page that it has been delivered until now.

Now my products are completely out of stock, there isn’t inventory in-stock to fulfill the existing orders.

Is there any way I can fix this issue?

27件の閲覧
1件の返信
注文の出荷
タグ:FBA, フルフィルメントセンター, フルフィルメントセンターに納品, 倉庫, 配送料
00
返信
user profile
Seller_cr8VZ17Vl0DMD

FTW1-Shipment not Delivered

My shipment ID is FBA189Y4Z21K

I've checked with my carrier several times, the shipment was successfully delivered to the FTW1 at 14:45 on September 10th. But the shipment has been in transit for a long time and I haven't received any updates from the Shipment events page that it has been delivered until now.

Now my products are completely out of stock, there isn’t inventory in-stock to fulfill the existing orders.

Is there any way I can fix this issue?

注文の出荷
タグ:FBA, フルフィルメントセンター, フルフィルメントセンターに納品, 倉庫, 配送料
00
27件の閲覧
1件の返信
返信
0件の返信
user profile
Jameson_Amazon
Seller_cr8VZ17Vl0DMD様の投稿への返信

Hi @Seller_cr8VZ17Vl0DMD,

Thank you for reaching out about this!

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

If you need further assistance after that investigation, please send me your case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_cr8VZ17Vl0DMD

FTW1-Shipment not Delivered

My shipment ID is FBA189Y4Z21K

I've checked with my carrier several times, the shipment was successfully delivered to the FTW1 at 14:45 on September 10th. But the shipment has been in transit for a long time and I haven't received any updates from the Shipment events page that it has been delivered until now.

Now my products are completely out of stock, there isn’t inventory in-stock to fulfill the existing orders.

Is there any way I can fix this issue?

27件の閲覧
1件の返信
注文の出荷
タグ:FBA, フルフィルメントセンター, フルフィルメントセンターに納品, 倉庫, 配送料
00
返信
user profile
Seller_cr8VZ17Vl0DMD

FTW1-Shipment not Delivered

My shipment ID is FBA189Y4Z21K

I've checked with my carrier several times, the shipment was successfully delivered to the FTW1 at 14:45 on September 10th. But the shipment has been in transit for a long time and I haven't received any updates from the Shipment events page that it has been delivered until now.

Now my products are completely out of stock, there isn’t inventory in-stock to fulfill the existing orders.

Is there any way I can fix this issue?

注文の出荷
タグ:FBA, フルフィルメントセンター, フルフィルメントセンターに納品, 倉庫, 配送料
00
27件の閲覧
1件の返信
返信
user profile

FTW1-Shipment not Delivered

投稿者：Seller_cr8VZ17Vl0DMD

My shipment ID is FBA189Y4Z21K

I've checked with my carrier several times, the shipment was successfully delivered to the FTW1 at 14:45 on September 10th. But the shipment has been in transit for a long time and I haven't received any updates from the Shipment events page that it has been delivered until now.

Now my products are completely out of stock, there isn’t inventory in-stock to fulfill the existing orders.

Is there any way I can fix this issue?

注文の出荷
タグ:FBA, フルフィルメントセンター, フルフィルメントセンターに納品, 倉庫, 配送料
00
27件の閲覧
1件の返信
返信
0件の返信
0件の返信
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user profile
Jameson_Amazon
Seller_cr8VZ17Vl0DMD様の投稿への返信

Hi @Seller_cr8VZ17Vl0DMD,

Thank you for reaching out about this!

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

If you need further assistance after that investigation, please send me your case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Jameson_Amazon
Seller_cr8VZ17Vl0DMD様の投稿への返信

Hi @Seller_cr8VZ17Vl0DMD,

Thank you for reaching out about this!

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

If you need further assistance after that investigation, please send me your case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

00
user profile
Jameson_Amazon
Seller_cr8VZ17Vl0DMD様の投稿への返信

Hi @Seller_cr8VZ17Vl0DMD,

Thank you for reaching out about this!

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

If you need further assistance after that investigation, please send me your case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう