Need Help: ASIN Restricted Due to "Antibacterial" Claim – Can’t Edit Listing
Hi everyone,I need some advice. My product listing for a pet water fountain was restricted because I mistakenly used the word "antibacterial" in the title. I’ve tried removing it, but my ASIN is restricted, and I can’t edit the listing. I’ve contacted support multiple times with no resolution, they just recycling the same response. Has anyone else faced a similar issue? Any advice would be appreciated! Thanks!
@Manny_Amazon @Nikki_Amazon @Atlas_Amazon
Need Help: ASIN Restricted Due to "Antibacterial" Claim – Can’t Edit Listing
Hi everyone,I need some advice. My product listing for a pet water fountain was restricted because I mistakenly used the word "antibacterial" in the title. I’ve tried removing it, but my ASIN is restricted, and I can’t edit the listing. I’ve contacted support multiple times with no resolution, they just recycling the same response. Has anyone else faced a similar issue? Any advice would be appreciated! Thanks!
@Manny_Amazon @Nikki_Amazon @Atlas_Amazon
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Seller_rI7BZIczK8iAC
Thousands. Go on top and click “Discussions”, put the filters on the left on «Recommended” and “Past year”, then write "antibacterial" or "pesticide" in the search bar on top and read the threads. There you will find countless answers and enlightenments.
Seller_rI7BZIczK8iAC
did you see that a mod could achieve the reinstatement of such a listing?
Seller_rI7BZIczK8iAC
If you had read some pesticide threads you would have seen, that NOBODY can edit a suspended listing, unfortunately.
Glenn_Amazon
Hi there @Seller_pl80B9kG0kRkv,
I'm sorry you have had difficulties making changes to your detail pages. In most instances you should still be able to make changes via an upload however if you provide your most recent Seller Support Case I can attempt to get you some assistance in removing this content. Thank you for your understanding.
-Glenn
