Attempting to run ads but receiving INVALID ACCESS error.
I am attempting to run ads on one of my products, but when I go to the Advertising page I get this (below) error. Account is healthy. No indications as to why I can't view this page.
Any ideas?
Attempting to run ads but receiving INVALID ACCESS error.
I am attempting to run ads on one of my products, but when I go to the Advertising page I get this (below) error. Account is healthy. No indications as to why I can't view this page.
Any ideas?
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Tatiana_Amazon
Hi @Seller_W1JMSau8tSTFg,
Tatiana from Amazon here. Thanks for bringing this question to the forums.
Have you been able to access the ads console before, or is this your first attempt to access advertising?
The reason I ask is because there are some eligibility requirements to get started with Ads. Additionally, before you can access advertising on your Seller Central, you need to visit advertising.amazon.com to register. You can visit the help page below for more information on getting started:
If you normally do have access, please let me know and I'll see what I can do to help troubleshoot or escalate the issue.
Tatiana
