Case transferred but no answer
Hello Admin Teams in this forum
Could you have me check the case 15412490311?
It was transfered one month ago and no asnwer until today.
Case transferred but no answer
Hello Admin Teams in this forum
Could you have me check the case 15412490311?
It was transfered one month ago and no asnwer until today.
0件の返信
Seller_LImVvUWeyiCfQ
Try tagging a Community Manager or two, to see if one of them can get you an update on your case. A month for a transferred case is pretty normal, however.
CR_Amazon
@Seller_W8FBlZrZS0HpW
Hello there, my name is CR and wanted to hop in here to see if I could get you some additional details here.
I did check your above case, thank you for providing it, and see that it is still being transferred to the appropriate team.
Have you opened any other cases related to this issue? If so, would you mind sharing those below as well?
Seller Support should be able to address your issue for categories if I understood your situation in the above case # correctly.
CR_Amazon