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Seller_EocdHuFo3WSDi

Amazon AI Changed Bullet Points

We are seeing updated bullet points on this ASIN listing B00SD7TPA8. We believe this update is coming from an Amazon AI update related to " Review Listing Updates view on Explore Brand Selection" as found in this support thread: https://sellercentral.amazon.com/seller-forums/discussions/t/5a336695-af16-416e-92fe-6607bd15b81d

Please be advised that the Bullet points for this listing must only be what the Brand Owner authorizes. We are an authorized Selling Partner for this brand and this asin.

In particular, this product is regulated by the EPA as a pesticide. Therefore, only authorized descriptions can be considered. It would be a violation of law to describe or make a claim not covered by our EPA registration. How can we opt out of this automatic bullet point rewrite?

I have opened a ticket under Case ID 17090839171.

Sincerely.

TAG: @Cooper_Amazon, @Glenn_Amazon

63件の閲覧
8件の返信
出品情報の作成と管理
タグ:ASIN, 出品, 商品詳細ページ
10
返信
user profile
Seller_EocdHuFo3WSDi

Amazon AI Changed Bullet Points

We are seeing updated bullet points on this ASIN listing B00SD7TPA8. We believe this update is coming from an Amazon AI update related to " Review Listing Updates view on Explore Brand Selection" as found in this support thread: https://sellercentral.amazon.com/seller-forums/discussions/t/5a336695-af16-416e-92fe-6607bd15b81d

Please be advised that the Bullet points for this listing must only be what the Brand Owner authorizes. We are an authorized Selling Partner for this brand and this asin.

In particular, this product is regulated by the EPA as a pesticide. Therefore, only authorized descriptions can be considered. It would be a violation of law to describe or make a claim not covered by our EPA registration. How can we opt out of this automatic bullet point rewrite?

I have opened a ticket under Case ID 17090839171.

Sincerely.

TAG: @Cooper_Amazon, @Glenn_Amazon

出品情報の作成と管理
タグ:ASIN, 出品, 商品詳細ページ
10
63件の閲覧
8件の返信
返信
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信
最も役に立った返信

Thank you very much @Cooper_Amazon , It was a good team and I would like to thank you as well as let you know that this escalation was effective.

All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.

Regards,

Upsidify

20
8件の返信
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

I took a look at CASE ID 17090839171 and it appears your listing was not changed by any Amazon AI but more likely as a result of contributions added by other sellers or other information shared in different Amazon stores (that is why support was letting you know to update your cookies and caches so you can see the newest updates on the detail page). I took a look at the detail page for ASIN B00SD7TPA8 and I do see the bullet point attributes you have requested be shown are now shared on the listing.

Please let us know if you have any additional questions regarding the outcome of the case or you can reach back out to Selling Partner Support at anytime. Have a wonderful rest of the week.

Sincerely, Cooper_Amazon

00
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Thank you for your response @Cooper_Amazon,

Unfortunately, cookie deleting has only resolved this temporarily. And I can't expect all users of this web page to manage their cookies in order to see the correct bullet points.

This screenshot below shows several variations on the bullet points as seen in various browsers. The only correct one is incognito mode (no cookies).

I should open a new case, but I'm not sure where to go with it. I had a response on a different forum thread indicating: "...enrolled in the experimental AI program. They said it was called Amazon Accelerate..."

These variations as seen in the screenshot I included really do seem like AI re-writes.

Sincerely,

Upsidify

img
10
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Updated with chat case ID 17129735321

They've said I updated the bullets today (I didn't) and must wait another 24 hours to proceed with support. This product is regulated and the descriptions and bullets must be worded carefully at all times.

10
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

Appreciate the updates. I have escalated both cases and the examples you shared about the changes in bullet points to one of our internal partner teams to review. They should get back to us within the next few business days after they complete their investigation. Looking forward to sharing any news I receive soon. Have a good night.

Sincerely, Cooper_Amazon

10
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Thank you very much @Cooper_Amazon,

We did get an escalated response from Selling Partner Relations Case ID: 17162178811.

It was confirmed to be a "Manage your Experiments" A/B test. I did not set that up and we are the only Brand Rep for this product. This experiment's beginning is still a mystery.

In any case, it turns out that I was able to have the Brand Administrator upgrade our access and we are still awaiting the access to the "Manage your Experiments" dashboard.

Regards,

Upsidify

10
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

Thank you for keeping me posted. The folks on CASE ID 17162178811 who reached out to me are the POCs I escalated to so I am glad you were able to get in touch with them. Glad we were able to figure out what was going on. Hope to see you again sometime soon on the forums. Have a good night. 😊

Sincerely, Cooper_Amazon

10
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信
最も役に立った返信

Thank you very much @Cooper_Amazon , It was a good team and I would like to thank you as well as let you know that this escalation was effective.

All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.

Regards,

Upsidify

20
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Thank you for the kind words @Seller_EocdHuFo3WSDi! Hey, while you are here... if you want to mark:

user profile
Seller_EocdHuFo3WSDi
All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.
投稿を表示

as "Most helpful response" using the three dots in the upper right hand corner of your post just in case if other seller's find themselves in a similar situation, your answer will be right at the top. Your discussion will have a green checkmark when searched within the forums validating that the issue was resolved.

Have a fantastic rest of the week. 🙌

Cheers, Cooper_Amazon

10
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_EocdHuFo3WSDi

Amazon AI Changed Bullet Points

We are seeing updated bullet points on this ASIN listing B00SD7TPA8. We believe this update is coming from an Amazon AI update related to " Review Listing Updates view on Explore Brand Selection" as found in this support thread: https://sellercentral.amazon.com/seller-forums/discussions/t/5a336695-af16-416e-92fe-6607bd15b81d

Please be advised that the Bullet points for this listing must only be what the Brand Owner authorizes. We are an authorized Selling Partner for this brand and this asin.

In particular, this product is regulated by the EPA as a pesticide. Therefore, only authorized descriptions can be considered. It would be a violation of law to describe or make a claim not covered by our EPA registration. How can we opt out of this automatic bullet point rewrite?

I have opened a ticket under Case ID 17090839171.

Sincerely.

TAG: @Cooper_Amazon, @Glenn_Amazon

63件の閲覧
8件の返信
出品情報の作成と管理
タグ:ASIN, 出品, 商品詳細ページ
10
返信
user profile
Seller_EocdHuFo3WSDi

Amazon AI Changed Bullet Points

We are seeing updated bullet points on this ASIN listing B00SD7TPA8. We believe this update is coming from an Amazon AI update related to " Review Listing Updates view on Explore Brand Selection" as found in this support thread: https://sellercentral.amazon.com/seller-forums/discussions/t/5a336695-af16-416e-92fe-6607bd15b81d

Please be advised that the Bullet points for this listing must only be what the Brand Owner authorizes. We are an authorized Selling Partner for this brand and this asin.

In particular, this product is regulated by the EPA as a pesticide. Therefore, only authorized descriptions can be considered. It would be a violation of law to describe or make a claim not covered by our EPA registration. How can we opt out of this automatic bullet point rewrite?

I have opened a ticket under Case ID 17090839171.

Sincerely.

TAG: @Cooper_Amazon, @Glenn_Amazon

出品情報の作成と管理
タグ:ASIN, 出品, 商品詳細ページ
10
63件の閲覧
8件の返信
返信
user profile

Amazon AI Changed Bullet Points

投稿者：Seller_EocdHuFo3WSDi

We are seeing updated bullet points on this ASIN listing B00SD7TPA8. We believe this update is coming from an Amazon AI update related to " Review Listing Updates view on Explore Brand Selection" as found in this support thread: https://sellercentral.amazon.com/seller-forums/discussions/t/5a336695-af16-416e-92fe-6607bd15b81d

Please be advised that the Bullet points for this listing must only be what the Brand Owner authorizes. We are an authorized Selling Partner for this brand and this asin.

In particular, this product is regulated by the EPA as a pesticide. Therefore, only authorized descriptions can be considered. It would be a violation of law to describe or make a claim not covered by our EPA registration. How can we opt out of this automatic bullet point rewrite?

I have opened a ticket under Case ID 17090839171.

Sincerely.

TAG: @Cooper_Amazon, @Glenn_Amazon

出品情報の作成と管理
タグ:ASIN, 出品, 商品詳細ページ
10
63件の閲覧
8件の返信
返信
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信
最も役に立った返信

Thank you very much @Cooper_Amazon , It was a good team and I would like to thank you as well as let you know that this escalation was effective.

All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.

Regards,

Upsidify

20
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信
最も役に立った返信

Thank you very much @Cooper_Amazon , It was a good team and I would like to thank you as well as let you know that this escalation was effective.

All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.

Regards,

Upsidify

20
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信
最も役に立った返信

Thank you very much @Cooper_Amazon , It was a good team and I would like to thank you as well as let you know that this escalation was effective.

All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.

Regards,

Upsidify

20
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user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

I took a look at CASE ID 17090839171 and it appears your listing was not changed by any Amazon AI but more likely as a result of contributions added by other sellers or other information shared in different Amazon stores (that is why support was letting you know to update your cookies and caches so you can see the newest updates on the detail page). I took a look at the detail page for ASIN B00SD7TPA8 and I do see the bullet point attributes you have requested be shown are now shared on the listing.

Please let us know if you have any additional questions regarding the outcome of the case or you can reach back out to Selling Partner Support at anytime. Have a wonderful rest of the week.

Sincerely, Cooper_Amazon

00
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Thank you for your response @Cooper_Amazon,

Unfortunately, cookie deleting has only resolved this temporarily. And I can't expect all users of this web page to manage their cookies in order to see the correct bullet points.

This screenshot below shows several variations on the bullet points as seen in various browsers. The only correct one is incognito mode (no cookies).

I should open a new case, but I'm not sure where to go with it. I had a response on a different forum thread indicating: "...enrolled in the experimental AI program. They said it was called Amazon Accelerate..."

These variations as seen in the screenshot I included really do seem like AI re-writes.

Sincerely,

Upsidify

img
10
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Updated with chat case ID 17129735321

They've said I updated the bullets today (I didn't) and must wait another 24 hours to proceed with support. This product is regulated and the descriptions and bullets must be worded carefully at all times.

10
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

Appreciate the updates. I have escalated both cases and the examples you shared about the changes in bullet points to one of our internal partner teams to review. They should get back to us within the next few business days after they complete their investigation. Looking forward to sharing any news I receive soon. Have a good night.

Sincerely, Cooper_Amazon

10
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Thank you very much @Cooper_Amazon,

We did get an escalated response from Selling Partner Relations Case ID: 17162178811.

It was confirmed to be a "Manage your Experiments" A/B test. I did not set that up and we are the only Brand Rep for this product. This experiment's beginning is still a mystery.

In any case, it turns out that I was able to have the Brand Administrator upgrade our access and we are still awaiting the access to the "Manage your Experiments" dashboard.

Regards,

Upsidify

10
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

Thank you for keeping me posted. The folks on CASE ID 17162178811 who reached out to me are the POCs I escalated to so I am glad you were able to get in touch with them. Glad we were able to figure out what was going on. Hope to see you again sometime soon on the forums. Have a good night. 😊

Sincerely, Cooper_Amazon

10
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信
最も役に立った返信

Thank you very much @Cooper_Amazon , It was a good team and I would like to thank you as well as let you know that this escalation was effective.

All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.

Regards,

Upsidify

20
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Thank you for the kind words @Seller_EocdHuFo3WSDi! Hey, while you are here... if you want to mark:

user profile
Seller_EocdHuFo3WSDi
All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.
投稿を表示

as "Most helpful response" using the three dots in the upper right hand corner of your post just in case if other seller's find themselves in a similar situation, your answer will be right at the top. Your discussion will have a green checkmark when searched within the forums validating that the issue was resolved.

Have a fantastic rest of the week. 🙌

Cheers, Cooper_Amazon

10
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

I took a look at CASE ID 17090839171 and it appears your listing was not changed by any Amazon AI but more likely as a result of contributions added by other sellers or other information shared in different Amazon stores (that is why support was letting you know to update your cookies and caches so you can see the newest updates on the detail page). I took a look at the detail page for ASIN B00SD7TPA8 and I do see the bullet point attributes you have requested be shown are now shared on the listing.

Please let us know if you have any additional questions regarding the outcome of the case or you can reach back out to Selling Partner Support at anytime. Have a wonderful rest of the week.

Sincerely, Cooper_Amazon

00
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

I took a look at CASE ID 17090839171 and it appears your listing was not changed by any Amazon AI but more likely as a result of contributions added by other sellers or other information shared in different Amazon stores (that is why support was letting you know to update your cookies and caches so you can see the newest updates on the detail page). I took a look at the detail page for ASIN B00SD7TPA8 and I do see the bullet point attributes you have requested be shown are now shared on the listing.

Please let us know if you have any additional questions regarding the outcome of the case or you can reach back out to Selling Partner Support at anytime. Have a wonderful rest of the week.

Sincerely, Cooper_Amazon

00
返信
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Thank you for your response @Cooper_Amazon,

Unfortunately, cookie deleting has only resolved this temporarily. And I can't expect all users of this web page to manage their cookies in order to see the correct bullet points.

This screenshot below shows several variations on the bullet points as seen in various browsers. The only correct one is incognito mode (no cookies).

I should open a new case, but I'm not sure where to go with it. I had a response on a different forum thread indicating: "...enrolled in the experimental AI program. They said it was called Amazon Accelerate..."

These variations as seen in the screenshot I included really do seem like AI re-writes.

Sincerely,

Upsidify

img
10
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Thank you for your response @Cooper_Amazon,

Unfortunately, cookie deleting has only resolved this temporarily. And I can't expect all users of this web page to manage their cookies in order to see the correct bullet points.

This screenshot below shows several variations on the bullet points as seen in various browsers. The only correct one is incognito mode (no cookies).

I should open a new case, but I'm not sure where to go with it. I had a response on a different forum thread indicating: "...enrolled in the experimental AI program. They said it was called Amazon Accelerate..."

These variations as seen in the screenshot I included really do seem like AI re-writes.

Sincerely,

Upsidify

img
10
返信
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Updated with chat case ID 17129735321

They've said I updated the bullets today (I didn't) and must wait another 24 hours to proceed with support. This product is regulated and the descriptions and bullets must be worded carefully at all times.

10
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Updated with chat case ID 17129735321

They've said I updated the bullets today (I didn't) and must wait another 24 hours to proceed with support. This product is regulated and the descriptions and bullets must be worded carefully at all times.

10
返信
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

Appreciate the updates. I have escalated both cases and the examples you shared about the changes in bullet points to one of our internal partner teams to review. They should get back to us within the next few business days after they complete their investigation. Looking forward to sharing any news I receive soon. Have a good night.

Sincerely, Cooper_Amazon

10
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

Appreciate the updates. I have escalated both cases and the examples you shared about the changes in bullet points to one of our internal partner teams to review. They should get back to us within the next few business days after they complete their investigation. Looking forward to sharing any news I receive soon. Have a good night.

Sincerely, Cooper_Amazon

10
返信
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Thank you very much @Cooper_Amazon,

We did get an escalated response from Selling Partner Relations Case ID: 17162178811.

It was confirmed to be a "Manage your Experiments" A/B test. I did not set that up and we are the only Brand Rep for this product. This experiment's beginning is still a mystery.

In any case, it turns out that I was able to have the Brand Administrator upgrade our access and we are still awaiting the access to the "Manage your Experiments" dashboard.

Regards,

Upsidify

10
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信

Thank you very much @Cooper_Amazon,

We did get an escalated response from Selling Partner Relations Case ID: 17162178811.

It was confirmed to be a "Manage your Experiments" A/B test. I did not set that up and we are the only Brand Rep for this product. This experiment's beginning is still a mystery.

In any case, it turns out that I was able to have the Brand Administrator upgrade our access and we are still awaiting the access to the "Manage your Experiments" dashboard.

Regards,

Upsidify

10
返信
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

Thank you for keeping me posted. The folks on CASE ID 17162178811 who reached out to me are the POCs I escalated to so I am glad you were able to get in touch with them. Glad we were able to figure out what was going on. Hope to see you again sometime soon on the forums. Have a good night. 😊

Sincerely, Cooper_Amazon

10
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Good Evening @Seller_EocdHuFo3WSDi,

Thank you for keeping me posted. The folks on CASE ID 17162178811 who reached out to me are the POCs I escalated to so I am glad you were able to get in touch with them. Glad we were able to figure out what was going on. Hope to see you again sometime soon on the forums. Have a good night. 😊

Sincerely, Cooper_Amazon

10
返信
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信
最も役に立った返信

Thank you very much @Cooper_Amazon , It was a good team and I would like to thank you as well as let you know that this escalation was effective.

All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.

Regards,

Upsidify

20
user profile
Seller_EocdHuFo3WSDi
Cooper_Amazon様の投稿への返信
最も役に立った返信

Thank you very much @Cooper_Amazon , It was a good team and I would like to thank you as well as let you know that this escalation was effective.

All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.

Regards,

Upsidify

20
返信
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Thank you for the kind words @Seller_EocdHuFo3WSDi! Hey, while you are here... if you want to mark:

user profile
Seller_EocdHuFo3WSDi
All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.
投稿を表示

as "Most helpful response" using the three dots in the upper right hand corner of your post just in case if other seller's find themselves in a similar situation, your answer will be right at the top. Your discussion will have a green checkmark when searched within the forums validating that the issue was resolved.

Have a fantastic rest of the week. 🙌

Cheers, Cooper_Amazon

10
user profile
Cooper_Amazon
Seller_EocdHuFo3WSDi様の投稿への返信

Thank you for the kind words @Seller_EocdHuFo3WSDi! Hey, while you are here... if you want to mark:

user profile
Seller_EocdHuFo3WSDi
All is resolved now. IT was an experiment that Amazon themselves ran. Now we have it reverted to a clean slate. We are working now to implement some of the suggestions as well as A+ content. But we just needed control.
投稿を表示

as "Most helpful response" using the three dots in the upper right hand corner of your post just in case if other seller's find themselves in a similar situation, your answer will be right at the top. Your discussion will have a green checkmark when searched within the forums validating that the issue was resolved.

Have a fantastic rest of the week. 🙌

Cheers, Cooper_Amazon

10
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう