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Seller_mknY8U48Mh6ab

Restocking fee question.

If someone purchased on 08/01/2023 and a return was approved on 08/10 but the customers sends it back on 10/18, can I charge a restocking fee?

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Seller_mknY8U48Mh6ab

Restocking fee question.

If someone purchased on 08/01/2023 and a return was approved on 08/10 but the customers sends it back on 10/18, can I charge a restocking fee?

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Rose_Amazon
Seller_mknY8U48Mh6ab様の投稿への返信

Hi @Bob_The_Blind_Guy,

Thanks for the post and hope you had a good weekend.

You can charge a restocking fee when a buyer returns an item outside of Amazon's return policy or in used, damaged, or materially different condition. Items returned in original condition and within policy cannot be charged a restocking fee.

You are not required to accept returns beyond the return window. However, if you do, you can also charge a restocking fee.

Best regards,

Rose_Amazon

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Seller_mknY8U48Mh6ab

Restocking fee question.

If someone purchased on 08/01/2023 and a return was approved on 08/10 but the customers sends it back on 10/18, can I charge a restocking fee?

74件の閲覧
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Seller_mknY8U48Mh6ab

Restocking fee question.

If someone purchased on 08/01/2023 and a return was approved on 08/10 but the customers sends it back on 10/18, can I charge a restocking fee?

00
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Restocking fee question.

投稿者：Seller_mknY8U48Mh6ab

If someone purchased on 08/01/2023 and a return was approved on 08/10 but the customers sends it back on 10/18, can I charge a restocking fee?

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Rose_Amazon
Seller_mknY8U48Mh6ab様の投稿への返信

Hi @Bob_The_Blind_Guy,

Thanks for the post and hope you had a good weekend.

You can charge a restocking fee when a buyer returns an item outside of Amazon's return policy or in used, damaged, or materially different condition. Items returned in original condition and within policy cannot be charged a restocking fee.

You are not required to accept returns beyond the return window. However, if you do, you can also charge a restocking fee.

Best regards,

Rose_Amazon

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Rose_Amazon
Seller_mknY8U48Mh6ab様の投稿への返信

Hi @Bob_The_Blind_Guy,

Thanks for the post and hope you had a good weekend.

You can charge a restocking fee when a buyer returns an item outside of Amazon's return policy or in used, damaged, or materially different condition. Items returned in original condition and within policy cannot be charged a restocking fee.

You are not required to accept returns beyond the return window. However, if you do, you can also charge a restocking fee.

Best regards,

Rose_Amazon

00
user profile
Rose_Amazon
Seller_mknY8U48Mh6ab様の投稿への返信

Hi @Bob_The_Blind_Guy,

Thanks for the post and hope you had a good weekend.

You can charge a restocking fee when a buyer returns an item outside of Amazon's return policy or in used, damaged, or materially different condition. Items returned in original condition and within policy cannot be charged a restocking fee.

You are not required to accept returns beyond the return window. However, if you do, you can also charge a restocking fee.

Best regards,

Rose_Amazon

00
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