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Seller_geQkoe1LzPtS2

Portion of payment missing due to Account Level Reserve

Needing help in payments, I never had any reserve on my account I have been selling on amazon for over 15 years for the passed few months I am seeing an amount of over $19,000+ that its not being released along with my bi-weekly disbursement, I have tried calling seller support multiple times and no one even understands there what I am talking about..the last guy I spoke with today told me that my next disbursement will come 5/21/2025 he totally answered me something I did not ask, I was not asking about the next disbursement he was not even understand what Account Level Reserve is all about..

in any case, now I am trying to get help here I also created a case 17664562531 and 17707327211

can someone there @Seller_Iki8DP8uofNY3@CR_Amazon @Micah_Amazon @KJ_Amazon help me whats going on?

thanks

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Seller_geQkoe1LzPtS2

Portion of payment missing due to Account Level Reserve

Needing help in payments, I never had any reserve on my account I have been selling on amazon for over 15 years for the passed few months I am seeing an amount of over $19,000+ that its not being released along with my bi-weekly disbursement, I have tried calling seller support multiple times and no one even understands there what I am talking about..the last guy I spoke with today told me that my next disbursement will come 5/21/2025 he totally answered me something I did not ask, I was not asking about the next disbursement he was not even understand what Account Level Reserve is all about..

in any case, now I am trying to get help here I also created a case 17664562531 and 17707327211

can someone there @Seller_Iki8DP8uofNY3@CR_Amazon @Micah_Amazon @KJ_Amazon help me whats going on?

thanks

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Connor_Amazon
Seller_geQkoe1LzPtS2様の投稿への返信

Hi @Seller_geQkoe1LzPtS2

Connor from Amazon here, I've reviewed the account and the $19K payment is withheld due to ASIN violations that are under review right now via case 17707327211.

You will receive an update form our partner team via the case above as soon as their investigation is complete. If you need further help after the case is resolved, respond back here and I will be happy to take another look.

Best,

Connor

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Seller_geQkoe1LzPtS2

Portion of payment missing due to Account Level Reserve

Needing help in payments, I never had any reserve on my account I have been selling on amazon for over 15 years for the passed few months I am seeing an amount of over $19,000+ that its not being released along with my bi-weekly disbursement, I have tried calling seller support multiple times and no one even understands there what I am talking about..the last guy I spoke with today told me that my next disbursement will come 5/21/2025 he totally answered me something I did not ask, I was not asking about the next disbursement he was not even understand what Account Level Reserve is all about..

in any case, now I am trying to get help here I also created a case 17664562531 and 17707327211

can someone there @Seller_Iki8DP8uofNY3@CR_Amazon @Micah_Amazon @KJ_Amazon help me whats going on?

thanks

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Seller_geQkoe1LzPtS2

Portion of payment missing due to Account Level Reserve

Needing help in payments, I never had any reserve on my account I have been selling on amazon for over 15 years for the passed few months I am seeing an amount of over $19,000+ that its not being released along with my bi-weekly disbursement, I have tried calling seller support multiple times and no one even understands there what I am talking about..the last guy I spoke with today told me that my next disbursement will come 5/21/2025 he totally answered me something I did not ask, I was not asking about the next disbursement he was not even understand what Account Level Reserve is all about..

in any case, now I am trying to get help here I also created a case 17664562531 and 17707327211

can someone there @Seller_Iki8DP8uofNY3@CR_Amazon @Micah_Amazon @KJ_Amazon help me whats going on?

thanks

00
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Portion of payment missing due to Account Level Reserve

投稿者：Seller_geQkoe1LzPtS2

Needing help in payments, I never had any reserve on my account I have been selling on amazon for over 15 years for the passed few months I am seeing an amount of over $19,000+ that its not being released along with my bi-weekly disbursement, I have tried calling seller support multiple times and no one even understands there what I am talking about..the last guy I spoke with today told me that my next disbursement will come 5/21/2025 he totally answered me something I did not ask, I was not asking about the next disbursement he was not even understand what Account Level Reserve is all about..

in any case, now I am trying to get help here I also created a case 17664562531 and 17707327211

can someone there @Seller_Iki8DP8uofNY3@CR_Amazon @Micah_Amazon @KJ_Amazon help me whats going on?

thanks

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Connor_Amazon
Seller_geQkoe1LzPtS2様の投稿への返信

Hi @Seller_geQkoe1LzPtS2

Connor from Amazon here, I've reviewed the account and the $19K payment is withheld due to ASIN violations that are under review right now via case 17707327211.

You will receive an update form our partner team via the case above as soon as their investigation is complete. If you need further help after the case is resolved, respond back here and I will be happy to take another look.

Best,

Connor

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Connor_Amazon
Seller_geQkoe1LzPtS2様の投稿への返信

Hi @Seller_geQkoe1LzPtS2

Connor from Amazon here, I've reviewed the account and the $19K payment is withheld due to ASIN violations that are under review right now via case 17707327211.

You will receive an update form our partner team via the case above as soon as their investigation is complete. If you need further help after the case is resolved, respond back here and I will be happy to take another look.

Best,

Connor

00
user profile
Connor_Amazon
Seller_geQkoe1LzPtS2様の投稿への返信

Hi @Seller_geQkoe1LzPtS2

Connor from Amazon here, I've reviewed the account and the $19K payment is withheld due to ASIN violations that are under review right now via case 17707327211.

You will receive an update form our partner team via the case above as soon as their investigation is complete. If you need further help after the case is resolved, respond back here and I will be happy to take another look.

Best,

Connor

00
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