I can't get a response to my appeal.
Hello! I filed an appeal against the blocking of my seller account. When filing an appeal, the message stated that it would take 1-2 days to review my appeal. After 14 days, my appeal was not reviewed. I wrote to the support service, they said to write an appeal. A vicious circle. Why is the review period of my appeal being delayed? Has anyone encountered this problem? Where and to whom else can I write in this situation? Please help me solve my problem.
I can't get a response to my appeal.
Hello! I filed an appeal against the blocking of my seller account. When filing an appeal, the message stated that it would take 1-2 days to review my appeal. After 14 days, my appeal was not reviewed. I wrote to the support service, they said to write an appeal. A vicious circle. Why is the review period of my appeal being delayed? Has anyone encountered this problem? Where and to whom else can I write in this situation? Please help me solve my problem.
0件の返信
Seller_Ul6LfZzcBi5Vk
Dear Mikhail_Kachkovskiy,,
This is Elon from Amazon.
I understand your concern regarding the delayed appeal review process.
I sincerely apologize for any inconvenience this may have caused.
Regarding your case, may I kindly ask if you have checked your Performance Notifications?
The results of appeal reviews are typically available there for your reference.
If you have any questions about the Performance Notifications or how to reactivate your account, please contact a specialist through the [Contact Us] button on your Account Health Dashboard.
We hope this information is helpful to you.
Best regards,
Elon
Amazon
