【FBA】FAQ about Fulfillment Center operation (removal order)
Last update：2023-5-29 16:00 *We will update if there is a change.
(日本語版は、こちらへ)
(单击此处 以获取中文版本)
The status of processing FBA removal order at Amazon Fulfillment Center (FC) is as follows.
Delay in operation of removal order:
No
FAQ related to delay on FBA removal order
Q. Please tell me the tracking number for my removal order.
A. You can see the tracking number from ‘Removal Order Detail’ page. Please check the help page below if you want to know more details.
Q.How long do I have to wait for my products to be retured?
A.Currently, removal order processing may take up to 30 days or more due to the peak removal periods.
It would be appreciated if you could wait for a while. Please read the help page below.
Q. I am not sure if the removal order has been created successfully. How can I check my removal order?
A. Please access to Seller Central and click ‘Reports’, ‘Fulfillment’, and ‘Removal Order Detail’.
Please check the Seller University (p.38) below if you need more details.
Q. Why are some items not returned while others have been returned already even though I created removal order all together?
A. Even if you send multiple items at the same time, the removal process sometimes splits. Please wait for 30 days from the day that the order created.
Q. I have cancelled my removal order. How long do I have to wait for the order to be cancel status?
A. It may take a while for the order status to be updated as ‘Cancelled’. Please try to reload the page after several hours.
Q. Can you prioritize to return my products? Can you return the order a little quicker?
A. No, we cannot provide special support for your request even if you contact technical support. Also scheduled delivery is not available. We appreciate your understanding.
【FBA】FAQ about Fulfillment Center operation (removal order)
Last update：2023-5-29 16:00 *We will update if there is a change.
(日本語版は、こちらへ)
(单击此处 以获取中文版本)
The status of processing FBA removal order at Amazon Fulfillment Center (FC) is as follows.
Delay in operation of removal order:
No
FAQ related to delay on FBA removal order
Q. Please tell me the tracking number for my removal order.
A. You can see the tracking number from ‘Removal Order Detail’ page. Please check the help page below if you want to know more details.
Q.How long do I have to wait for my products to be retured?
A.Currently, removal order processing may take up to 30 days or more due to the peak removal periods.
It would be appreciated if you could wait for a while. Please read the help page below.
Q. I am not sure if the removal order has been created successfully. How can I check my removal order?
A. Please access to Seller Central and click ‘Reports’, ‘Fulfillment’, and ‘Removal Order Detail’.
Please check the Seller University (p.38) below if you need more details.
Q. Why are some items not returned while others have been returned already even though I created removal order all together?
A. Even if you send multiple items at the same time, the removal process sometimes splits. Please wait for 30 days from the day that the order created.
Q. I have cancelled my removal order. How long do I have to wait for the order to be cancel status?
A. It may take a while for the order status to be updated as ‘Cancelled’. Please try to reload the page after several hours.
Q. Can you prioritize to return my products? Can you return the order a little quicker?
A. No, we cannot provide special support for your request even if you contact technical support. Also scheduled delivery is not available. We appreciate your understanding.
