fund release
Since November 29, 2024, I have been receiving a continuous negative response to the fund release request I have applied for.
I have provided the requested documents such as ID, credit card, account verification, proof of delivery, etc.
Despite providing the documents, my account has not been activated.
fund release
Since November 29, 2024, I have been receiving a continuous negative response to the fund release request I have applied for.
I have provided the requested documents such as ID, credit card, account verification, proof of delivery, etc.
Despite providing the documents, my account has not been activated.
4件の返信
Seller_R6Pw3cjCRwLNP
What is the reason your account was deactivated? What product were you selling?
Seller_4zBzdtgCyS9EI
If you have unresolved IP violations, funds will not be released to you. It says after 90 days you can apply, but somewhere in the small print it also tells you that authenticity/ supply chain issues must be resolved.
Seller_SgMqxs3wAEuSI
[Moderator Edit: removed personal solicitations]
[Moderator Edit: removed personal solicitations]
[Moderator Edit: removed personal solicitations]
Atlas_Amazon
Hello @Seller_inwSeBtIAMhHn
Thank you for reaching out to the community with your concerns on your account reactivation. I wanted to provide some clarification regarding what you have stated to better assist you and alleviate any confusion you might have with this process. The process for reactivating your account and acquiring your funds will be separate from each other.
If you are wanting to provide documentation for review to get the account back into an active status, we would advise on navigating towards the account health page and providing the requested information through the appeal path that should be present. Once submitted, our team will review and determine if the details are sufficient enough to remove the restrictions on the account.
If they are able, the funds should be made available to you for you to acquire. Without a resolution, you will need to wait 60 days from the initial issue to submit a request to our disbursement team. They may request that you submit additional details for them to review and make a decision on. Please be aware that the decision made will be communicated to you in a performance notification and will be considered final.
We encourage you to continue to refer to this thread with any other information or details that you have so that we may better understand your situation.
Best,
Atlas
