Urgent Help Needed - My Listing Blocked Due to Competitor's Fake Claim (No DMCA Option Available)
Hello everyone,
I need urgent help from experienced sellers or anyone who has faced a similar issue.
One of my genuine listings has been blocked because a competitor has raised a fake IP/ownership claim on it. I am 100% sure that this is my original listing, and I have all the proof that the content, images, and product belong to me.
Main issues:
Amazon has blocked the listing.
There is no option to submit a DMCA counter notice.
I have opened multiple cases with Seller Support, but I am only getting generic responses and no real help.
Urgent Help Needed - My Listing Blocked Due to Competitor's Fake Claim (No DMCA Option Available)
Hello everyone,
I need urgent help from experienced sellers or anyone who has faced a similar issue.
One of my genuine listings has been blocked because a competitor has raised a fake IP/ownership claim on it. I am 100% sure that this is my original listing, and I have all the proof that the content, images, and product belong to me.
Main issues:
Amazon has blocked the listing.
There is no option to submit a DMCA counter notice.
I have opened multiple cases with Seller Support, but I am only getting generic responses and no real help.
1件の返信
Emet_Amazon
Hello @Seller_qV7w9cEzUK5zr,
Thank you for sharing your concerns with your listing.
One of my genuine listings has been blocked because a competitor has raised a fake IP/ownership claim on it. I am 100% sure that this is my original listing, and I have all the proof that the content, images, and product belong to me.
Main issues:
Amazon has blocked the listing.
There is no option to submit a DMCA counter notice.
I have opened multiple cases with Seller Support, but I am only getting generic responses and no real help.
I understand the urgency behind your request, so I can offer more support please share some additional information. As you mentioned there is an inability to submit a DMCA counter notice. Can you clarify what exactly you're seeing? You should typically be able to submit these through your account health page in seller central. Next to the violation, you should see an option to submit information. If this option is mission, please share a screenshot or the related cases you mentioned so I can research your situation further and communicate with any necessary teams ti help resolve the situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
