otp required everytime
iv never had this issue until recently. I didnt change computers or anything but now its asking for otp EVERYTIME this is making it impossible to do business as i dont always keep my phone on my when working. Hence the reason i am at my computer working.
3件の返信
Seller_nRFmxiQg4EGrw
They announced about a month ago that this was going to happen. Just took a bit longer than they stated in the original notice, which was near the end of March.
Yep, PITA. I likewise am not glued to my phone, so have to get up to find it when getting an OTP request.
Seller_8sP6ffckcRn6v
Same here. But only from my home office computer.
Not asking for OTP when I sign if from work office computer
Drives me cuckoo.
Steve_Amazon
Hi @Seller_s1Vy9cFEaM5D2,
Steve from Amazon here, thanks for reaching out. Starting as early as March 28, 2024, you’ll be required to verify your identity using a mobile number or authenticator app when you sign in to Seller Central. This keeps your account safe from fraudulent access attempts.
If you don’t already have a mobile number or authenticator app set up for two-step verification when you sign in, you’ll be prompted through a registration process to add a mobile device. If you prefer to not receive a one-time password over SMS every time you sign in, you can go to "Login Settings" to register an authenticator app for two-step verification.
An authenticator app is recommended for accounts with several users and can help when you’re without cell service.
For more information about authenticator apps and for two-step verification troubleshooting, go to the following help pages:
Two-step verification frequently asked questions
Please let me know if there are any other questions.
Thanks,
Steve
