Error 8541 Item Thickness
We now have 4 ASIN's that continuously have an 8541 error for item thickness. It says it conflicts with the same ASIN we're trying to list. We are the only sellers of this product and have had a ticket open for 7 weeks trying to get this fixed. We aren't able to make any changes. Even new items kick out this error. The product is a wood board. Why do we have this issue and how can we get it fixed? ASIN's:
B0FB14H1ZM
B0F9ZQFYSN
B0DX8FJM7H
B0DVMQ3312
Error 8541 Item Thickness
We now have 4 ASIN's that continuously have an 8541 error for item thickness. It says it conflicts with the same ASIN we're trying to list. We are the only sellers of this product and have had a ticket open for 7 weeks trying to get this fixed. We aren't able to make any changes. Even new items kick out this error. The product is a wood board. Why do we have this issue and how can we get it fixed? ASIN's:
B0FB14H1ZM
B0F9ZQFYSN
B0DX8FJM7H
B0DVMQ3312
2件の返信
Seller_sje1DbSnVUORn
@Cooper_Amazon - any help here? Ticket 17441470731 has been open for 9 weeks attempting to resolve this issue.
Glenn_Amazon
Hi there @Seller_sje1DbSnVUORn,
I'm sorry you have had issues with these ASINs. In general the way to resolve this type of error is to delete and relist the products via an upload as recommended in your Seller Support Case. I recommend following the steps to build a listing template and delete and relist as mentioned by Seller Support. If you are unable to get resolution after taking these steps and working with Seller Support please let me know here and I will see what escalation options I can provide. Thank you for your understanding.
-Glenn
