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Seller_Fw62Q2ftPpsJq

URGENT! Error 8541 keeps appearing when trying to add new product!

I'm trying to add new product with GTIN exemption (approved), but the error 8541 keeps appearing. What's worse, it gives a message that it conflicts it with a non-existing ASIN (the product that we don't sell anymore and the listing is deleted long time ago).

Of course, support are totally uncapable of fixing the issue, as they keep replying "unfortunately we cannot reinstate the ASIN...", even if I keep repeating that I am not trying to reinstate any ASIN! I'm trying to add a new product that is different from the ASIN that supposedly conflicts with, they are different brand and different categories.

The case numbers are 16627636881 and 16663570861, but they are pointless. Btw, they kicked me out of chat since they didn't have answer to my question of what is causing this mess...

Any help how to overcome this nonsense?

@Danny_Amazon@Glenn_Amazon@Michelle_Amazon

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タグ:ASIN, 出品, 商品登録, 商品詳細ページ, 製品コード
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Seller_Fw62Q2ftPpsJq

URGENT! Error 8541 keeps appearing when trying to add new product!

I'm trying to add new product with GTIN exemption (approved), but the error 8541 keeps appearing. What's worse, it gives a message that it conflicts it with a non-existing ASIN (the product that we don't sell anymore and the listing is deleted long time ago).

Of course, support are totally uncapable of fixing the issue, as they keep replying "unfortunately we cannot reinstate the ASIN...", even if I keep repeating that I am not trying to reinstate any ASIN! I'm trying to add a new product that is different from the ASIN that supposedly conflicts with, they are different brand and different categories.

The case numbers are 16627636881 and 16663570861, but they are pointless. Btw, they kicked me out of chat since they didn't have answer to my question of what is causing this mess...

Any help how to overcome this nonsense?

@Danny_Amazon@Glenn_Amazon@Michelle_Amazon

タグ:ASIN, 出品, 商品登録, 商品詳細ページ, 製品コード
00
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Seller_rI7BZIczK8iAC

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Seller_Fw62Q2ftPpsJq
they are different brand
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Why do you want to create a BRANDED listing with a GTIN exemption? That makes it an easy victim of hijackers. Doesn't have this product a barcode on the packaging? Is this your brand? If not, do you have a "Letter of Authorization" from the brand owner? Do you try to create a "Generic" listing?

10
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Seller_Fw62Q2ftPpsJq

Problem is fixed.

Arm yourself with persistency and a lot of nerves when dealing with support. Good luck!

10
user profile
Glenn_Amazon

Hi there @Seller_Fw62Q2ftPpsJq,

I'm glad you were able to get your issue resolved. I suspect there is an issue where some of your previous or incomplete SKUs are being associated with your new products. Were you able to resolve this through support or via another means? Thank you for providing your details.

-Glenn

00
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Seller_Fw62Q2ftPpsJq

URGENT! Error 8541 keeps appearing when trying to add new product!

I'm trying to add new product with GTIN exemption (approved), but the error 8541 keeps appearing. What's worse, it gives a message that it conflicts it with a non-existing ASIN (the product that we don't sell anymore and the listing is deleted long time ago).

Of course, support are totally uncapable of fixing the issue, as they keep replying "unfortunately we cannot reinstate the ASIN...", even if I keep repeating that I am not trying to reinstate any ASIN! I'm trying to add a new product that is different from the ASIN that supposedly conflicts with, they are different brand and different categories.

The case numbers are 16627636881 and 16663570861, but they are pointless. Btw, they kicked me out of chat since they didn't have answer to my question of what is causing this mess...

Any help how to overcome this nonsense?

@Danny_Amazon@Glenn_Amazon@Michelle_Amazon

72件の閲覧
8件の返信
タグ:ASIN, 出品, 商品登録, 商品詳細ページ, 製品コード
00
返信
user profile
Seller_Fw62Q2ftPpsJq

URGENT! Error 8541 keeps appearing when trying to add new product!

I'm trying to add new product with GTIN exemption (approved), but the error 8541 keeps appearing. What's worse, it gives a message that it conflicts it with a non-existing ASIN (the product that we don't sell anymore and the listing is deleted long time ago).

Of course, support are totally uncapable of fixing the issue, as they keep replying "unfortunately we cannot reinstate the ASIN...", even if I keep repeating that I am not trying to reinstate any ASIN! I'm trying to add a new product that is different from the ASIN that supposedly conflicts with, they are different brand and different categories.

The case numbers are 16627636881 and 16663570861, but they are pointless. Btw, they kicked me out of chat since they didn't have answer to my question of what is causing this mess...

Any help how to overcome this nonsense?

@Danny_Amazon@Glenn_Amazon@Michelle_Amazon

タグ:ASIN, 出品, 商品登録, 商品詳細ページ, 製品コード
00
72件の閲覧
8件の返信
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user profile

URGENT! Error 8541 keeps appearing when trying to add new product!

投稿者:Seller_Fw62Q2ftPpsJq

I'm trying to add new product with GTIN exemption (approved), but the error 8541 keeps appearing. What's worse, it gives a message that it conflicts it with a non-existing ASIN (the product that we don't sell anymore and the listing is deleted long time ago).

Of course, support are totally uncapable of fixing the issue, as they keep replying "unfortunately we cannot reinstate the ASIN...", even if I keep repeating that I am not trying to reinstate any ASIN! I'm trying to add a new product that is different from the ASIN that supposedly conflicts with, they are different brand and different categories.

The case numbers are 16627636881 and 16663570861, but they are pointless. Btw, they kicked me out of chat since they didn't have answer to my question of what is causing this mess...

Any help how to overcome this nonsense?

@Danny_Amazon@Glenn_Amazon@Michelle_Amazon

タグ:ASIN, 出品, 商品登録, 商品詳細ページ, 製品コード
00
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Seller_rI7BZIczK8iAC

user profile
Seller_Fw62Q2ftPpsJq
they are different brand
投稿を表示

Why do you want to create a BRANDED listing with a GTIN exemption? That makes it an easy victim of hijackers. Doesn't have this product a barcode on the packaging? Is this your brand? If not, do you have a "Letter of Authorization" from the brand owner? Do you try to create a "Generic" listing?

10
user profile
Seller_Fw62Q2ftPpsJq

Problem is fixed.

Arm yourself with persistency and a lot of nerves when dealing with support. Good luck!

10
user profile
Glenn_Amazon

Hi there @Seller_Fw62Q2ftPpsJq,

I'm glad you were able to get your issue resolved. I suspect there is an issue where some of your previous or incomplete SKUs are being associated with your new products. Were you able to resolve this through support or via another means? Thank you for providing your details.

-Glenn

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_rI7BZIczK8iAC

user profile
Seller_Fw62Q2ftPpsJq
they are different brand
投稿を表示

Why do you want to create a BRANDED listing with a GTIN exemption? That makes it an easy victim of hijackers. Doesn't have this product a barcode on the packaging? Is this your brand? If not, do you have a "Letter of Authorization" from the brand owner? Do you try to create a "Generic" listing?

10
user profile
Seller_rI7BZIczK8iAC

user profile
Seller_Fw62Q2ftPpsJq
they are different brand
投稿を表示

Why do you want to create a BRANDED listing with a GTIN exemption? That makes it an easy victim of hijackers. Doesn't have this product a barcode on the packaging? Is this your brand? If not, do you have a "Letter of Authorization" from the brand owner? Do you try to create a "Generic" listing?

10
返信
user profile
Seller_Fw62Q2ftPpsJq

Problem is fixed.

Arm yourself with persistency and a lot of nerves when dealing with support. Good luck!

10
user profile
Seller_Fw62Q2ftPpsJq

Problem is fixed.

Arm yourself with persistency and a lot of nerves when dealing with support. Good luck!

10
返信
user profile
Glenn_Amazon

Hi there @Seller_Fw62Q2ftPpsJq,

I'm glad you were able to get your issue resolved. I suspect there is an issue where some of your previous or incomplete SKUs are being associated with your new products. Were you able to resolve this through support or via another means? Thank you for providing your details.

-Glenn

00
user profile
Glenn_Amazon

Hi there @Seller_Fw62Q2ftPpsJq,

I'm glad you were able to get your issue resolved. I suspect there is an issue where some of your previous or incomplete SKUs are being associated with your new products. Were you able to resolve this through support or via another means? Thank you for providing your details.

-Glenn

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう