Trademark Issue on brand
Our account is a registered brand with our brand name and trade mark number, my EIN number, and my product picture with my brand name on the packing box as well. However amazon still has the violations reflecting on our account health. I have opened multiple cases, but amazon keeps closing them out and my listings are at risk of removal by tomorrow. I have an open case, but that has not been helpful so far.
Is there anyone can help fixing this issue?
Trademark Issue on brand
Our account is a registered brand with our brand name and trade mark number, my EIN number, and my product picture with my brand name on the packing box as well. However amazon still has the violations reflecting on our account health. I have opened multiple cases, but amazon keeps closing them out and my listings are at risk of removal by tomorrow. I have an open case, but that has not been helpful so far.
Is there anyone can help fixing this issue?
1件の返信
Atlas_Amazon
Hello @Seller_takReCg7YaVmV
Thank you for the information provided regarding the issues you have seen recently. I understand that you have provided several documents showing you are the owner of the trademark our team states is being infringed upon. Would you be able to provide the specific case ID you provided these details on?
If you have any recent updates, we encourage you to refer to this thread so we may continue to further investigate the concern.
Best,
Atlas